Logitech Harmony One and Joey incompatible.

Discussion in 'Hopper System Support Forum' started by djlong, Jul 22, 2012.

  1. gbeenie

    gbeenie New Member

    May 2, 2012
    Well, now you're just being silly...
  2. Wildblue

    Wildblue Mentor

    Mar 20, 2008
    I program and sell professional URC universal remotes. There's a saying-- "you can have your remotes high-powered, reliable, or cheap. But you can only get two of those three. You get to choose." :)

    I can make a URC remote control just about anything you want, in as few button pushes as you like. I just got two Hoppers, and I've got my own URC remotes working great.
  3. hdaddikt

    hdaddikt Legend

    Jul 2, 2005
    Virtually no change between my 722k and the Hopper. Harmony One works perfectly with it.
    The most amazing thing is I have a Harmony 300 working a Joey, Samsung LCD, Panasonic Blue Ray and a Vizio Sound Bar in the bedroom. No macros except for ON and OFF.
    What is really strange, is during the programming the Logitech software said the Dish remote would need to program the 300 manually. It did not respond to any commands from the Dish remote to 300. But it kept the Joey in the device list. When it finished updating software everything worked!
    I do have to switch between the Joey and the Vizio to control the volume. A matter of pushing one of two buttons. Only issue. I may not have all the functions of any of these at my fingertips, but after 2 weeks of use, it apparently has all I need.
  4. patmurphey

    patmurphey Godfather

    Dec 21, 2006
    What is ridiculous is posting threads with titles like this one where the poster doesn't know what he is talking about - and is wrong.
  5. Cholly

    Cholly Old Guys Rule!

    Mar 22, 2004
    I haven't gotten around to reprogramming my bedroom Harmony 676 as yet in my changeover from Time Warner Cable to Dish w/Hopper. Programming the remote for my equipment has been more than just a chore. Pioneer VSX-521 AVR, Vizio E3D42GVX 3D TV, Dish Hopper, TiVo Premier DVR (antenna only), Insignia HD Radio Tuner, Panasonic DMP-BD210 3D Blu-ray player and Toshiba HD DVD player. The Logitech database is woefully inadequate for all these devices except the HD Radio tuner, and to some degree, the TiVo. I've written to Logitech tech support about some of the issues, and they've been downright arrogant about their database. Learning all these devices and setting them up for specific activities is a king sized pain. It would probably be easier to program my old URC MX-500 (which Remote Central still says is one of their favorite universal remotes).
  6. hdaddikt

    hdaddikt Legend

    Jul 2, 2005
    Most of us are very happy with our Harmony remotes and have been programming a myriad of devices over the years with little issue.
    I had an issue with swollen batteries and poor charging on my first 'ONE' and Logitech sent me a new one when I was over a year out of warranty. New one works as it should.
    Can not explain the issues others are having. I have seen problems using the wrong device type, having more than one device in the same category when they are not the same, but those types of problems have been rare and usually the result of my own brain freeze.
  7. djlong

    djlong Hall Of Fame

    Jul 8, 2002
    New Hampshire
    I'm the one that started this thread and I stand by every word I wrote.

    The Logitech software, freshly downloaded from their site, did NOT know that a Joey changes channels. To this day I have it thinking that it's a Hopper changing the channels. The Hopper in this room is set so that it takes no IR signals. I manually programmed the PC Media Center codes into the Harmony so that the UNCHANGEABLE extra codes that Logitech puts in when dealing with a "Media Center PC" wouldn't apply.

    It took me a while to construct this workaround and I'm happy to say that everything is working.

    ...but I know damn well what I'm talking about. And in my 35 years of software development, I've never let out a piece of software with such a glaring hole in it. I could understand if Logitech didn't have the Joey in their database. But to have it, accept it and then say I don't have anything that changes channels?

    Yes, I'm happy with my Harmony One. However, that being said, I would not recommend it for someone who isn't technically inclined. At the very least, they need someone to program it for them - even with the supposed 'easy' software provided.
  8. hdaddikt

    hdaddikt Legend

    Jul 2, 2005
    You raise good points, what exactly is being programmed with a Hopper or Joey is not crystal clear in my mind.
    When I programmed my H-One for the Hopper, I had no real concern about the Joey, since I would not be the using the ONE with the Joey.
    When I programmed the 300 for the Joey, the programming routine has me do a manual (remote to remote) procedure, which failed! And yet the Joey remained in the device list, and following the final software update the Joey worked just fine with the 300.
    Sometimes it can be just as difficult, if not more so, to explain why some things happen as to why they did not.
  9. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    Jan 7, 2005
    Kittrell, NC
    Friendly moderator reminder... attack the topic, not the forum members. If you don't like the topic, don't participate.
  10. ChAoTiCpInOy

    ChAoTiCpInOy Mentor

    Jan 27, 2011
    I had no problems configuring my Harmony One and 880 to use a Hopper and Joey respectively. They do everything the remote does (except PIP which I need to reconfigure).

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