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Looking for a DIRT - error code 31-11-45

Discussion in 'General DISH™ Discussion' started by mraroid, Nov 24, 2013.

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  1. mraroid

    mraroid Legend

    Jun 11, 2006

    I am looking for a DishNetwork person (or anyone really) who can help me decode a error code on my 622.

    I bought my 622 at Costco about the time it was released. I did the install myself. I have two dishes - one dish has the LNB for HD, and the second dish has two LNBs for SD. Using RG6, I ran a shot bit of cable from the HD dish to the SD dish, then about 50 feet from the the SD dish to the back of my 622. I called DN and read them the numbers on the back of my 622 and they turned it on in about 3 or 4 minutes.

    All has worked perfect since the install. It has been maybe 5 years or more (?). I installed it just when the 622 was released.

    A few weeks ago, the lights did not look correct on the front of my 622. I read the manual and learned how to do a hard reboot which I did (using the power button on the right door on the 622). When the screen came up that said acquiring signal, it never did move or acquir anything. Both my dished are bolted down rock solid and have not moved. Then my 622 gives me a error screen. It says "error code 31-11-45" And then it lists what I think are the serial number of my 622 and a card number.

    I replaced the RG6 that ran from the roof to to the 622 and that did nothing.

    I am looking for a buddy that has DN and I am going to bring my 622 over to his house and see if it still fails.

    Can anyone tell me what error code 31-11-45 means?

    I understand I can subscribe to a DN protection plan and I will do that if I can not fix this. But I would like to make sure it is not something I can repair my self first.

    Thanks in advance.
  2. comizzou573

    comizzou573 Legend

    Aug 6, 2007
    i had that error on my receiver before, but for me it happen when I replaced a wire and put it in a different input. so maybe when you replaced your wire you accidentally screwed into the wrong port.
  3. mraroid

    mraroid Legend

    Jun 11, 2006
    I will try that. Thank you.
  4. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    Jan 7, 2005
    Kittrell, NC
    Your existing thread in the 622 support forum is already in the right place and getting replies. You can of course PM a DIRT rep for further info/help if you wish too... but starting another thread in another forum is only going to divide the people potentially helping you solve your problem.

    Closed duplicate with link to your original thread:

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