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Discussion in 'General DISH™ Discussion' started by Nashcat, Dec 14, 2014.
You are not alone.
Now that Dish lost 90,000 subscribers, I wonder if the rest of us can refuse the new sling tv $20 package until Fox News comes back on the air. Dish now has a bigger problem on how to get the customers back to Dish? Lowering prices may not happen with all the blackout disputes.
Big assumption on your part. The 90K lost subs is a number from a not credible source. All references to it always point right back to a Fox executive who has no credible evidence.
We do know from documented sources that FNC has lost way, way more than that. Whether because of the Dish/Fox dispute or otherwise is not actually known though a Fox executive seems to think so.
IOW, Dish may not be in the dire straights you seem to think they are.
But Fox got everything they wanted out of it, didn't they? It was disinformation by design. Numerous sites "reported" it as fact. Mission accomplished.
The reason no one knows how many Dish customers have cancelled is because Dish won't release that information. You can't blame Fox for that.
Dish is required to release the cancellation figures next quarter during the earnings announcement. Why not release it today and prove that Fox is over-estimating it? Your move, Charlie.
Update on my own post. Things sunk to a new low for our family. My wife and daughter are reality junkies, and American Idol started last week. And today the NFL playoff game is on Fox, so I can't watch it. When major national events can't be watched, even though I paid for them, because of a contract dispute, things get more real. There still are certainly far more important things in life than TV. But I'm disappointed. (can't get local Fox OTA here where I live in Alaska)
Called Dish to complain again. Emphasized that I was NOT looking for any compensation, just wanted to log a formal complaint. CS rep gave me an additional $30 credit anyway, in addition to the $5/mo credit for 6 mo previously given. She then walked me through trying to get my local channels 5 and 6 restored, (non-Fox small time locals) which have now totally disappeared from the Guide. She seems to insist it's an equipment error, and her system says they're still covered. Sending out a tech for repair, which I don't think will do anything. But I'll let them do their process.
I'm not 'blaming' anyone. I just pointed out that the numbers given by Fox's executive are created out of whole cloth with absolutely nothing to back them up with. IOW, just BS not even up to the level of a wild assed guess!
Dish will release numbers when they have to. Right now, they don't have to and it would just be more fodder for the BS cannon that is firing these days. Hell, just based on the few actual posters complaining about FNC being gone pretty much tells the tale. IOW, very small number in the grand scheme of things.
I firmly believe that Fox believed their own PR about just how important Fox News is to the general public. They failed to realize that the vast majority of the viewing public spends little time on any of the news channels. And since they are all mostly infotainment with some breaking news now and then, it is perfectly understandable why!
Wildblue, it appears your issue is not related at all to the FNC fiasco.
Fox Entertainment (not Fox News) can't get the facts ... so it is OK to post a flat out lie? Why not claim that DISH lost 14 million customers over not carrying the two Fox channels? Go big!
DISH is absolutely NOT required to release cancellation figures relating specifically to the lack of carriage of Fox News and Fox Business (that sounds like a lie from Fox Entertainment). Their quarterly report will contain figures for gross subscribers added and gross subscribers lost and a net subscriber change figure. That report will cover ALL THREE MONTHS of the quarter. Not just the week that Fox's channels were not on DISH. And certainly not just subscriber change based on not carrying two Fox channels.
It would be another lie from Fox Entertainment to attribute every subscriber lost to the absence of their channels. It would be a lie to attribute any increase in net losses solely to the absence of the channels. If you are looking for lies then you can look at Fox Entertainment (again, not Fox News).
DISH is already 16K net subscribers down for 2014 before 4th quarter results. I'd like to see a positive finish to the year but that is too optimistic to expect. Realistically when the numbers are released there will be a loss. And honestly that loss should be attributed to ALL of DISH's operations ... not just the lack of carriage of two channels for less than two weeks of the quarter.
(FYI: DirecTV is down 50k net subscribers for the first nine months of 2014.)
I read Directv USA after 3 quarters was down 28,000 as compared to last years net subs. But they were actually up in numbers over a million new subs. http://www.digitaltvnews.net/?p=25137, So I guess if you don't do better than the year prior its considered a negative some how.
You don't seem to understand the difference between making an estimate and "flat out lying". Consult your dictionary.
The may have enrolled a million new subs, but they lost more than that in old subs, aka cancellations.
Mitch, rumour has it that you steal from children for a living. Why not post your 2013 taxes here and prove you don't? Your move, Mitch!
In other words, your approach isn't business-worthy. And basically illiterate anyhow, since you seem to conflate Fox's claim that Dish lost 0.6% of their subscribers (90K/14M) over Fox's clear loss (using independent data) of 21% of their viewers at the same time.
The -28k was just for the third quarter ... the -50k is the net loss for the nine months. These are actual loss of total subscriber count ... not just adding less net subscribers than a year ago. 50k less subscribers on September 30th than they had on December 31st.
Fun with numbers: DISH lost 2.002 million customers in the first nine months of 2014. A negative comment about DISH would probably end there. But DISH also gained 1.986 million customers in the same nine months. Subscribers go ... subscribers come. It is all part of the business. (2.872 million left DirecTV in the same nine months - but 2.822 came to DirecTV so their net loss is the 50k as stated.)
I have stated this before, to leave one provider for another over the loss of a channel or two, is ridiculous. More so when it is a news network where all of them are no longer news networks, but are political agenda channels. If you want to leave for financial considerations or you just no longer watch content being offered that is a viable reason. But it is only television and makes little sense to be so emotionally invested in a television channel... of course those political agenda networks are hoping for the sheep to follow them...
Yeah... those "net" numbers always get to me on the quarterly reports. People tend to look at the net and say "Dish lost" or "DirecTV gained" or whatever the case may be.. and act as if that is the result in a vacuum. But not all losses are equal just like not all gains are equal.
A company that loses 1 million but gains 1.1 million has a net gain of 100K customers... and 100K sounds good, if you ignore that nearly as many were running away from you as you were enticing to jump on board.
Meanwhile, another company that loses 200K but gains 150K has a new loss of 50K... and that loss sounds bad, if you ignore that the company is apparently doing a better job of retaining customers than others.
In my two hypothetical companies above, the top company REALLY needs to work on customer retention. Their marketing is working apparently and bringing in new customers, but something is wrong at the company that is bleeding customers as fast as they are bringing them in... The second company, however, is doing a much better job at retention and IF they could bump up marketing and attract more new customers they could turn their fortunes around quickly.
But most people won't look at these sorts of things any closer than whatever number makes it to the news.
So a FOX executive can make an "estimated" guess that 90K people have left Dish... without anything to back that up... then the news runs with that, irresponsibly as if it were fact... meanwhile the same company puts it on the Web and in TV commercials that Dish is "censoring" them.. something else also factually incorrect... and if the narrative is accepted, they don't need to prove it.
People ask "why doesn't Dish prove them wrong" but you can't prove a negative so easily... plus people and companies shouldn't have to disprove a rumor/estimate. News people and executives making bold statements should instead be asked to prove their assertion is true. Otherwise, we could all make up something and demand you prove us wrong... the world, hopefully, doesn't work that way.
This pretty much works for all of these channels, news or not. Remember The Weather Channel and DirecTV? Or AMC and Dish?
They got this attitude after years of MVPD's giving them whatever they wanted, with very little resistance. As a certain "reverend" in Chicago once said, "The chickens are coming home to roost". About time.
This article explains how Fox got the count, it's a combo of phone calls and hits at the KeepFoxNews.com site, and then they doubled the number, but at no point was there any confirmation on how many of those actually followed through and switched providers:
So I was right, not even up to the level of a wild ass guess. Just numbers pulled out of very thin air.
That is an absolute AWFUL way to figure it out. Half the people going tot heir web site where probably mad at THEM for not still being on instead of Dish! What a joke.