Losing ground * WTF is D* doing?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jorhett, Sep 27, 2007.

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  1. Oct 4, 2007 #141 of 183
    Steve

    Steve Well-Known Member

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    Lower...
    I wish I knew. I'll do you one better... my MANUAL recording of "Private Practice" didn't record last night either! I had set up a recurring MANUAL 60 minute recording, to try to avoid the ABC ":01" monkey business that bumps shows in the next hour. I heard it from the wife on this one. /steve
     
  2. Oct 4, 2007 #142 of 183
    xerxes

    xerxes Legend

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    Ok, I don't get why there is so much discrepancy on the missed recordings issues. Why is it that you can go through multiple threads of people with the SAME problem and then a slew of folks seemingly in agreement that there is a problem with the way the HR20 handles guide data changes and acknowledgment of missed recordings with error (3) but then you can see threads where the general tone is, "Problem - what problem?", "No problem for me", "Works great, must be you".

    Why not just acknowledge the fact that something is wrong and let's focus on pressing D* to get it fixed?
     
  3. Oct 4, 2007 #143 of 183
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I guess finding out what is wrong could be a good start.
    If it's the guide: start tracking the shows and times zones that have the problems.
    Right now I can't help since what I record "does", but long ago I did have this problem so I do understand how you feel.
    Start a new thread listing the shows and time zones. Then track those that did or didn't have the problem.
    This may not be the answer but so far "the problem" is too general to see the "if or what".
    Well that's my two cents.
     
  4. Oct 5, 2007 #144 of 183
    Ken S

    Ken S RIP

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    VOS,

    Some of us have been doing that for months. There are certain shows they could set SL for and experience it all for themselves. After three months of constant reports they really do owe us a comment on the issue at least and much more appropriately a fix.
     
  5. Oct 5, 2007 #145 of 183
    kbcrowe

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    What would be helpful is a single "Official" sticky thread only for people having problems with missed recordings where the mods would delete all the useless posts from people who feel the uncontrollable urge to defend the HR20 with post along the lines of "Its 100% perfect for me". I can believe it really does work well for many people, I don't understand why those people can't believe it doesn't work well for me and many others.

    Maybe we could find commonality then. Could it be a certain multi switch setup? Could it be a certain timezone? Could it be "moved" users?

    I guess D* wouldn't like that to have that kind of visability that *some* people are having problems though.
     
  6. Oct 5, 2007 #146 of 183
    richa65

    richa65 Mentor

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    I think that's a fantastic idea. To take it a step further, there should be a template that anyone can fill out such as:

    Model:
    Show Name:
    Your Time Zone:
    Your Location:
    Time Scheduled to Record:
    Channel:
    Other items recording simultaneously:
    Other items recording immediately prior:
    Other items recording immediately after:
    HD, SD, or OTA HD:
    Error Code from History:

    etc. (I'm sure someone can come up with a better template than I can)

    If anyone chooses to free form it - mods delete the reply. If anyone posts, "Yeah, me too" delete it. If someone posts "this HR20 is awesome". Delete. Just a clean thread showing who is missing what recording and the pertinent details about their situation. No commentary about how the HR20 is a door stop. No flame wars about Tivos, Dish Network, or how you've switched to cable and it truly is Comcastic.
     
  7. Oct 5, 2007 #147 of 183
    jcloudm

    jcloudm Mentor

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    I'm starting to think this has more to do with which program is being recorded instead of which software version. Look at all these reports in the cutting edge forum of almost identical problems:

    http://www.dbstalk.com/showthread.php?t=102483

    My post on the top of page 3 details the three times it happened to me.
     
  8. Oct 5, 2007 #148 of 183
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    I'll try it out. Which SL's could I set?

    Mike
     
  9. Oct 5, 2007 #149 of 183
    dbmaven

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    I will too - more data points = easier to convince someone of a problem.
    If someone will list the SLs I'll set them up on an HR20 and an R15 that sit side-by-side.
     
  10. Oct 5, 2007 #150 of 183
    raott

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    Go to the Blue's Clues thread and, off the top of my head, you'll see there are issues with Blues Clues, Dora and Wonderpets. Any of those would be a data points to check.

    http://www.dbstalk.com/showthread.php?t=91585

    At least for me, the errors do not occur every day for the SLs I have set up, for instance, yesterday (thursday), Dora failed while Blues Clues and Wonderpets recorded. The day prior, all three failed. All of my failures were on Nick 1.

    Ken has had issues with similar shows on Noggin.
     
  11. Oct 5, 2007 #151 of 183
    Lee L

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    We should all try to call or email D* every time this happens as well.
     
  12. Oct 5, 2007 #152 of 183
    robmfielding

    robmfielding Cool Member

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    I am having consistent problems taping two shows and missing recordings:

    Passions on the 101, M-R at 2pm. It is missing half the recordings and there is nothing in the history. I went to the Prioritizer to look at the Series Link and it said their was no upcoming episodes, even though there were many in the guide.

    Chelsea Lately at 11:30pm each weeknight. Again missing recordings, maybe, one quarter to one half of them.

    I deleted and re-added Passions at least a couple times to the series list. This has been going on for a couple weeks. (Passions only started a couple weeks ago)

    I am using an HR20-700 with the latest national release software 18.

    Any ideas? All other recordings seem to be fine, Heroes on national local, Survivorman on national cable, and Smallville on OTA local and many others.

    The only pattern is these two recordings that are missed are national cable channels that recur each day. Again there is nothing in the history regarding these recordings, they just vanish.
     
  13. Oct 5, 2007 #153 of 183
    dbmaven

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    Ugh. Too many conflicting pieces of information.

    raott - if you give me the exact setups you have for those 3 shows, I'll duplicate them in both the HR20 and the R15. I want to eliminate as many variables as possible - so if I get them and you don't that indicates a different problem than if we both don't get them.

    Thanks.
     
  14. Oct 5, 2007 #154 of 183
    raott

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    I'll double check my series links tonight or tomorrow and post what I have set up.

    I'm also going to double check my R15 series links (I have several for the same shows as the HR20 but I don't know if they are on the same channel or not) and compare to see what happens this coming week.
     
  15. Oct 5, 2007 #155 of 183
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Can I suggest starting a new thread?
    At over 150 posts here, you might get more responses related to your need in a fresh thread. :)
     
  16. Oct 5, 2007 #156 of 183
    dbmaven

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    I was thinking along the same lines - a controlled "test plan" that eliminates/introduces variables in a logical manner so that the root cause can be narrowed down. If a group of people can set up identical SLs, and have identical results, that means something. If there are a variety of different results, the patterns may mean something else.
     
  17. Oct 5, 2007 #157 of 183
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This thread as kind of run it's course.
    Here's some of ideas:
    Stick to the HR-20, since other models aren't really relevant.
    List:
    the model [-100 or -700]
    the show [ national or local DMA & which]
    times since last reboot/reset [since this will effect guide data]
    series link or not
    "not recorded" or "blank recording"

    and to have tolerance for "mine works fine" posts. :)

    This approach seems much more constructive than just the continual complaining threads.
    Let's use the power of the forum to get some good data and patterns. :D
     
  18. Oct 5, 2007 #158 of 183
    vurbano

    vurbano Godfather

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    But the HR20 is superior to the HR10-250. :rolleyes:
     
  19. Oct 5, 2007 #159 of 183
    Ken S

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    Here's some that regularly have problems:
    All Times Eastern.

    These have been setup either off the guide or a search.

    Blue's Clues at Noon on 298 Noggin
    Jack's Big Music Show at 10:30AM on 298 Noggin
    The Hills at 8:30PM on 331 MTV (shows several times a day at times)
    Newport Harbor: The Real Orange County at 8PM on 331 MTV (shows several times a day at times)
    The Wiggles at 7AM on 290 Disney

    Every so often we get a good week, but it's rare. Sometimes the HR20 will pickup other showings at different times. In general 2 out of 5 showings a week don't record.

    If you're going to start a new thread that's fine...but we did it for quite a while in the Blue's Clues Thread. Several people participated and the complaints were kept to a minimum. After no comment, fix, etc from DirecTV though you have to expect disgust to set in.
    There should be plenty of data for anyone interested at DirecTV to recreate this issue.

    It would also be nice if someone that has both an HR20 and a DirecTivo setup the same links. I check with a buddy that has a DirecTivo to compare notes...but it'd be better at the same location. My experience that EVERYTIME the HR20 has not recorded a show with an error 13 the DirecTivo did record the show.
     
  20. Oct 5, 2007 #160 of 183
    sigma1914

    sigma1914 Well-Known Member

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    It is...I'm enjoying the new HD on the HR20 that the HR10 can't get. The HR10 is, therefor, inferior.
     
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