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losing personal favorites

Discussion in 'Hopper System Support Forum' started by homeron, Sep 2, 2012.

  1. Sep 2, 2012 #1 of 14
    homeron

    homeron Mentor

    38
    0
    Oct 16, 2007
    I have a hopper and daily I lose my some of my personal favorites. a channel or two at a time . for example this week everyday I have tried to put in channel 13 hd it allows me to enter it but it doesn't remember it but it does remember the non HD. can somebody please fix this in the hopper. I do not want to use my channels or my HD channels or all channels.
     
  2. Sep 2, 2012 #2 of 14
    oldengineer

    oldengineer Godfather

    455
    5
    May 25, 2008
    It's a common problem with some Hoppers. Hopefully it will get fixed soon.
     
  3. Sep 2, 2012 #3 of 14
    StringFellow

    StringFellow AllStar

    101
    0
    Jan 5, 2012
    I have been complaining for months, to include contacting DIRT, but it hasn't been fixed or even officially acknowledged as an issue.

    When editing your Favorite Channel list, try make changes but adding/deleting 2 or more channels at the same time.
     
  4. Sep 2, 2012 #4 of 14
    3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Yeah one of my Hoppers has been doing this for a while and the save-on-pairs thing won't work either :( . Fix it Dish!!!
     
  5. Sep 4, 2012 #5 of 14
    jlluck

    jlluck AllStar

    69
    0
    Oct 18, 2007
    I don't seem to be losing any channels from my custom favorites but I have noticed that the default listing will "reset" to My Channels from the custom list I've made. Is this a bug too?
     
  6. Sep 5, 2012 #6 of 14
    StringFellow

    StringFellow AllStar

    101
    0
    Jan 5, 2012
    Resetting nightly to "My Channels" appears to be normal behavior.

    I too have noticed I don't seem to be losing channels from my favorite lists recently. I am not sure if the issue was actually fixed. Got my fingers crossed that the issue won't return.
     
  7. jlluck

    jlluck AllStar

    69
    0
    Oct 18, 2007
    Has any progress been made in fixing this issue of the favorites resetting to "My Channels?"
    Getting pretty annoying having to select my custom favorites everyday (sometimes a couple times a day).

    :(
     
  8. dishwater

    dishwater Cool Member

    24
    0
    May 29, 2009
    Still seems to be a problem. There is one channel, the local Fox HD, that simply will not go on My Favorites list. The SD will go, but not the HD. I called Dish and the CSR tried a few things then gave up. Said she would turn in a report to engineering to get a fix.
     
  9. clotter

    clotter AllStar

    106
    1
    Apr 12, 2008
    I noticed channels disappearing from my main favorites list also. I didn't notice it until the start of the new NFL season. For me it's mostly been the local Fox and CW channels that disappear from the list. I've tried adding them back at least two at a time per what others have recommended, but the channels aren't "sticking" permanently.
     
  10. jlluck

    jlluck AllStar

    69
    0
    Oct 18, 2007
    Guess I'm doing better than some. I don't seem to missing individual channels. My favs list just keeps resetting to the "My Channels" every day (sometimes during the day).
     
  11. some guy

    some guy Godfather

    412
    9
    Oct 26, 2012
    The guide defaulting to MY CHANNELS is how the receiver was designed to function
     
  12. jlluck

    jlluck AllStar

    69
    0
    Oct 18, 2007
    That's the craziest thing I have ever heard. WHY would they allow you to customize a channel guide and THEN force it to reset to the default when the machine turns off? I would hope to give the Dish engineers a little more credit than that.
     
  13. StringFellow

    StringFellow AllStar

    101
    0
    Jan 5, 2012
    I seemed to be doing better recently until I made a change to my favorite list to include AMC. Since then I am again losing local channels from my favorite list.

    Frustrates me that Dish just keeps ignoring this thread and the associated bug!!
     
  14. clotter

    clotter AllStar

    106
    1
    Apr 12, 2008
    Now that I'm actively watching for it, I find one local channel missing on nearly a daily basis. So far it's been NBC 26, CW 32, or PBS 38. Strange that it's always the channels in the upper range. I don't recall ever seeing 2, 5, 11, or 14 disappearing. :confused:
     

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