When I was on the phone with the tech CSR last night, they asked me to pull the power plug from the switch and plug it in after 15 seconds. I did that, and it didn't solve problem. I did touch the other two coax to make sure they were tight, but that is it. I'm going to go down to basement today to wiggle and check all connections. When I initially disconnected the 22 KHz lines I didn't look for any crap. Those two coax lines are older, white cables, while other two are black. The white ones just have the hex nut screw in connection, the black ones look like the connections are more substantial. The white coax cables are likely the original ones from the first dish we had here, which is 11 years old. I will also power off the switch again. Do the channels I'm getting and not getting tell you anything? Where can I find a list of which channels come from which satellites?