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Lost 9 day guide

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by knealy, Feb 18, 2006.

  1. Feb 23, 2006 #61 of 133
    Rogueone

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    this is in error.

    129 and 61.5 will both get all new mpeg4 programming. It's not possible to put the new stuff only on 129, since the most populous part of the US can't even see 129. What will be on 129 and not mirrored are a lot of locals, especially HD locals.

    Once e10 is up, expect a lot of split locals to wind up there, and hopefully some of the east coast HD locals will go there, since 129 is going to be problematic with it's 80 max signal for anyone. pretty sure in the 622 area no one has exceeded 80 for 129. that sucker is gonna have serious rain fade issues I'm betting
     
  2. Feb 23, 2006 #62 of 133
    Rogueone

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    oh, and me too on the 2 day guide. When I called dish last night, they were clueless other than try the check switch and wait till morning. With all of us having the same issue, it's gotta be a software change right? Our guide wouldn't be different than the 942/622 guides right? :)

    might need to call dish and complain till they offer a replacement, then say how dumb, send me a 622 for $99 and you have a deal :) haha
     
  3. Feb 23, 2006 #63 of 133
    kmcnamara

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    Software hasn't been updated since early December. They've apparently changed something in the guide data that the 921 doesn't like but doesn't seem to cause problems for the other receivers. Assuming the data change they made was necessary, it will likely require a software update to the 921 to fix.
     
  4. Feb 23, 2006 #64 of 133
    dfergie

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    We have a thread at our place(forum) on this also... I just got my 9 day guide back yesterday after a week or more...It seems like this bug is hit or miss...
     
  5. Feb 23, 2006 #65 of 133
    AnubisPrime

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    I am also in the same boat with this two day guide hitch.

    I'm looking forward to a fix.

    I've been offered that 622 "deal", though I'm not changing anything out until they offer a whole house replacement solution.
     
  6. Feb 23, 2006 #66 of 133
    IowaStateFan

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    I've noticed the problem seems to have gotten worse over the last 6 weeks or so. It's never been a big issue for me because I don't do a lot of recording - until the Olympics started. Yesterday, I wanted to record the UNI HD hockey games and got the dreaded "No Information Available" bug. So I just set a manual timer to cover most of the day. When I started the playback, it stopped after 3 hours - when the first gamed ended. Then I got what I'll call a submenu that listed all of the shows that were recorded during that manual timer. When I highlighted the second hockey game my screen went black and everything froze. I let it sit for a minute or two knowing that the 921 usually recovers, but this time it didn't. After I pushed a bunch of buttons on the remote, the 921 rebooted and I lost all of my recorded programs - everything is gone. Now I really understand why everyone is so upset with this receiver.
     
  7. Feb 23, 2006 #67 of 133
    bryan92

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    Just to make the list longer, I have the same problem. I have one other problem that may be related. Many recordings show "Unknown Recording".
     
  8. Feb 23, 2006 #68 of 133
    boylehome

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    This is not uncommon when working with manual timers. I have discovered anytime there is a recorded DVR event and the times show, "0" or has four digits or greater, "####," it is a warning not to try and play it. I too have lost my entire recorded programing because of what you describe. The 9 day EPG need fixed and needs to work properly now.
     
  9. Feb 23, 2006 #69 of 133
    UTFAN

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    Our nine day guide was back as of last night. Don't know if this had anything to do with it, but I sacrificed an old Dishplayer first.:lol:
     
  10. Feb 23, 2006 #70 of 133
    Grandude

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    Hmm, if that were truly the case, I would think there would be by now a real stink on these forums about it.

    I guess I could always use the hard drive in one of my computers.

    It seems to me that this deal has to last more than a month. People in New York, LA, Chicago and a few other towns will 'reap' the benefit of upgrading to a 622 almost instantly by getting their locals in HD wheras the bulk of the country will not get this benefit for many months to probably over a year or more.


    Or:
    4. Switch to cable which leases a box for $5 or $10 with no commitment, no 'down payment' and you can return it for a newer version at any time with no questions asked and no time limit.
    5. Switch to DirectTV. (thinking of that makes my stomach turn a little:rolleyes:
    6. Wait for the prices to come down even more. Shucks, I spent $950 for my 921 and it is now worth only $200. What will the 622 be worth in two years when the 624 or 642 or 644 will have been released.

    I don't mind spending my money for something if I think is a good value or is state of the art. I was really fooled by Dish into thinking that the 921 was such an item.
    It's been a couple of years now and they are still unable to get it to work as advertised. EPG 9 day guide for example.

    It is starting to look like the Dish1000 may not be a winner either. Too many people are reporting very low signals from 129. Rain fade could be even more serious on the precious HD channels. If I do want that new Dish1000 on the cheap, I could upgrade my 6000U or my 811 for the $49 price. I still will not be able to get the HD locals though, and have absolutely no interest in VOOM channels so what will I have gained. I would be more serious about doing the $49 211 upgrade but for the fact that it seems to have some problems of its own.
    (I suppose I shouldn't mention that the Motorola 6200 from Comcast Cable that I use works every time I turn it on.)

    I, like a lot of people, live in an area where OTA locals is close to impossible. I currently have six (6) Dish receivers activated and would need more than one 211 to get the HD locals IF they were available from Dish. It is so hard to watch the SD locals anymore. I have a 721 parked next to my 921 on the shelf above my 46 inch DLP TV just so I can be sure of getting a recording of something important. If I could really rely on the 921 I could reduce my receivers by one. The 721 and my 501 don't have the EXTRA DVR fees though so hate to think of replacing them with something which adds more fees.

    I don't mind spending the extra $5/mo. for keeping a 301 going in my garage as I like to be able to listen to decent classical music from the sirius channel and can switch to TV there too if needed while I am busy on some project. It's also nice to have an extra TV going in the front bedroom for the grandkids to watch when they visit so I don't mind spending the extra $5 there. It's just that there are now too many fees and it is only getting worse.

    I don't mind the 'onetime' costs. I added two DP34s at my expense, then a DPP44 and DP twin LNB.

    Please excuse me everyone. I'm not really ranting, just rambling on a bit.:grin:
     
  11. Feb 23, 2006 #71 of 133
    IowaStateFan

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    That's pretty much where I am. I don't mind the $99 upgrade cost, but the extra programming is going to cost me $10+ per month. I didn't subscribe to voom because I didn't see any value in it. Basically, I plan on waiting until I can get the networks in HD (either local or distant). My market is not on any lists to be uplinked, and the way E*, and the FCC, are handling distant networks, I don't have much faith that they'll ever be available. If the rebate disappears after only a month or so, I'll be pretty dissappointed and may have to switch to D* (cable is not an option):(

    Me too. I bought my 921 about the time the 942 came out as part of a package with an HDTV. I didn't know about this forum, or MPEG4, at the time and thought I was buying into the future. This forum would have saved me some money and aggravation. Oh well, live and learn.
     
  12. Feb 23, 2006 #72 of 133
    UTFAN

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    We've been DISH customers since 1999. This week I did begin to seriously look at other options including cable and Direct. We have a 921, a 721 and a 508. Dishes are pointed at four orbital locations.

    We dumped VOOM this week, just didn't watch it we have the HD pack plus we get locals OTA in HD. I'll pay a little more attention to Universal HD after the Olympics, but so far it will take more than JAWS 3 and Women's Hockey to keep me tuned.

    We pay about 90 bucks a month total.

    Frankly, neither Comcast nor Direct has anything that could compete with our overall package. Programming, price or technology.

    We continue to take a "wait and see" attitude as far as the 622. I can't believe DISH would stick it to existing HD customers in order to force them to go to mpeg4.

    I know many of you will disagree with that, but there it is.
     
  13. Feb 23, 2006 #73 of 133
    boylehome

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    I don't disagree, in fact it is wise.
     
  14. Feb 23, 2006 #74 of 133
    jergenf

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    The CSR said there's a $6 lease because you don't own the 622 unless you decide to buy it outright.
    The 129 sat is now able to be seen on the northeast coast, he said they fixed that problem. Also all future HD will be on 129 in mpeg4.
    The HD channels on 61.5 will remain as they but no new ones will be added.
    Chan 9426 should remain in the lineup in the HDPak. However I remember Charlie Ergen stated just for the Olympics. So I'm not sure who's right but there's no reason to take it away but dish hasn't been very nice to the present HD customers. I'm referring to making our 921 and 942 DVR's unsellable (except for the $200 rebate in dish credit)..

    Bottom line if you don't take the rebate offer you'll condemn yourself from future HD channels
     
  15. Feb 23, 2006 #75 of 133
    boylehome

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    I guess it just depends on what CSR you talk to. I spoke to an Advanced Tech. Support person when my Platinum package was not activated after the 622 was installed. I was told that there are areas unavailable via 129 so both 61.5 and 129 will remain with added channels. Something just doesn't smell right here.
     
  16. Feb 23, 2006 #76 of 133
    IowaStateFan

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    Wow! I'd suggest you play a little CSR Roulette. The only thing in that post that I think is correct is the last line - you must upgrade to get any new HD channels.

    There have been numerous posts and discussions about the lease fee and the consensus is that the lease fee is included in the programming package. Net result no $6 fee.

    Sat at 129 cannot be seen from the NE US. Unless Dish has some new earth penatrating signals, it cannot be fixed because it is due to the curvature of the earth.

    Uni HD on 9426 will be going bye bye for MPEG2 viewers at the conclusion of the Olympics.

    I think you can still get a 921/942 authorized for SD programming, and if you are grandfathered on the old HD packs, get it authorized for those as well. I haven't seen anything definative on that, but there haven't been any complaints about buying one and Dish refusing to authorize it. I think we would have seen some by now.
     
  17. Feb 23, 2006 #77 of 133
    Michael P

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    No, the lease fee is definitly included in the programming package. Then there are "mirror" fees for additional receivers beyond the primary receiver.

    These fees are $5.99 not $6.00. There is a "$6.00" fee for leasing an HD receiver without taking the HD pack. Taking the HD pack = no $6.00 fee!

    I don't subscribe to the HD pack - I don't even have an HDTV. I got the 921 to "future proof" my E* system. Silly me, I should have just kept my 4000 :p
     
  18. Feb 23, 2006 #78 of 133
    jergenf

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    I believe you're right and the advanced tech rep was spouting out crap. This web site http://ekb.dbstalk.com/dishlist.htm shows 61.5 as a mirror to all Voom channesl and 9426 listed as temporary.

    Hope you're right about the lease fee situation. The "Tech Forum" didn't mention anything about extra fees just that tech rep that I talked to.

    He also stated that all 811, 6000, 921 & 942 units are being denied activation as of Feb 1st. He claimed that people buying these units of ebay where being refused activation. would think this would cause legal problems with both new and existing customers. Maybe he was just implying HDPak and Voom but he didn't state it that way.

    My plans was to sell my 921 for $200 to a friend rather than getting dish credit that I wouldn't use until year end (I subscribe annually).
     
  19. Feb 24, 2006 #79 of 133
    UTFAN

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    In sports, it's the dreaded "two a day" workouts. For 921 owners, it's the dreaded two day epg!

    Last night we were back to the 2 day guide, with no info available for any programs beyond an hour or so.

    This morning, the information was back, but still only a two day epg.

    Did get word that a software fix is coming soon. Let's hope.

    ***UPDATE*** Over this past weekend, we had 9 day for a while, then this morning it's back to two day.
     
  20. Feb 24, 2006 #80 of 133
    invaliduser88

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    I guess Dish is holding EPG hostage to force us to buy 622s.

    I wouldn't put it beyond them after the local OTA guide data fiasco last year.
     

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