Lost and forward and reverse on recording

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by ex mailman, Apr 14, 2021.

  1. ex mailman

    ex mailman Mentor

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    May 19, 2006
    Lost forward and reverse on all recording. Called Directv and said they knew about it. It happened right after the last update. Also cannot get into website. Used to love Directv but I am thinking about leaving. Been with Directv since 1996
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    What DIRECTV equipment do you have and what software version?
     
  3. ex mailman

    ex mailman Mentor

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    May 19, 2006
    HR 44/700 0x4d2 downloaded 3/9. It happened yesterday about a month after the latest update.
     
  4. joes87

    joes87 Cool Member

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    Jun 6, 2007
    Been a while since I’ve been on here, but same thing happened to me yesterday. Frustrating. I jumped on to see if others had an issue...glad its not just me....hope ATT fixes soon.
     
  5. rjgogo

    rjgogo Cool Member

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    Aug 30, 2007
    Count me in on this as well. No fast forward or reverse on recordings. These are NOT on demand. Usual scheduled recording. Tried resetting the receiver. No joy. Older recordings still work. If I can't record and fast forward, the reason for having direct TV is gone.
     
  6. GBFAN

    GBFAN Godfather

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    Nov 13, 2006
    I have the issue here since yesterday but it is only on local channels. 2,5,7.32 It also happens on just the buffer on these channels. If you hit pause it just locks up and no response after that. You have to change channels to free it up. No software update here.
    HR24/200 and HR 24/500 0xcea Wed 1/27. 2:55a
     
  7. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    A quick spot check, I do not have a problem. HS17, C61K.
     
  8. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    Given the time lapse between the firmware release and the manifestation of the problem, it seems like this could be a guide issue where the DRM status is incorrectly "flagged".
     
  9. GBFAN

    GBFAN Godfather

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    Nov 13, 2006
    When you hit pause on live TV buffer, it appears to jump to the beginning of the buffer and then it just hangs there.
     
    dishrich likes this.
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    I have ox14d2 on my 54. Came down on March 10th. I think the TS might have reported the wrong software version. In any event, I don't see the problem on my 54, and I tried a couple of my 24s, don't see it there either on recorded content or buffer.

    Rich
     
  11. GBFAN

    GBFAN Godfather

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    Nov 13, 2006
    I just got someone via chat from AT&T to admit they have a problem and they are working on it.
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    That usually means they have no idea what to do.

    Rich
     
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  13. WestDC

    WestDC Well-Known Member DBSTalk Club

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    Further information:

    Call Support to confirm
    866-412-8482.
    Not being able to rewind or fast forward live tv problem appears ONLY on Chicago local channels. NOT HBO, Marquee, Cartoon Channel, CNN, HLN, Bissel vacuum infomercial channel, etc.



    DVR recordings from yesterday behave identically. Can not rewind or fast forward them. DVR recordings prior to that work fine.


    So I guess we will just sit and wait for a fix to come, and meanwhile be stuck watching commercials on DVR recordings from yesterday and in the future for some undetermined amount of time.
     
    dishrich likes this.
  14. dishrich

    dishrich Hall Of Fame

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    Apr 23, 2002
    THANK YOU SO MUCH for posting this...Chicago locals here & started having this EXACT problem yesterday as well!
    Intermittent pause/freeze
    Try going to the SD versions of locals, they seem to work just fine on all DVR/TP functions...
     
  15. GBFAN

    GBFAN Godfather

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    Nov 13, 2006
    They need to figure out what they did sometime after 7:00 AM yesterday and undo it. The 5:00 AM live tv buffer worked fine.
     
  16. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    The recordings are probably marked for life. I'd suggest forcing a guide update in the somewhat likely event it was a guide issue so that future recordings aren't similarly tattooed.
     
  17. GBFAN

    GBFAN Godfather

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    Nov 13, 2006
    The news recordings from yesterday are now just giving the immediate keep or delete when you access them.
     
    dishrich likes this.
  18. dishrich

    dishrich Hall Of Fame

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    Just talked to a long-distance friend w/Chicago locals - he's having all these same, exact issues on his HR2x DVR's... :(
     
  19. compnurd

    compnurd Hall Of Fame

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    Sounds like a guide data problem
     
  20. FloorHead

    FloorHead Member

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    May 22, 2007
    Burbank, IL
    No FFWD or RDW on Chicago HD locals with live buffer and recordings. Occurs on my H44-500 and HR24-100. Chicago SD locals and national channels do not experience this issue. I've tried doing a "CLEARMYBOX" but has not fixed it.
     

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