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lost HD 99/103 Sat. signals and 101 signals low on H-21 HR23 fine

Discussion in 'DIRECTV General Discussion' started by slickdaddy96, Sep 25, 2009.

  1. slickdaddy96

    slickdaddy96 Cool Member

    Jan 7, 2009
    Ok have a problem. I went to turn on my H21 and the HD channels were searching for signal I went into the signal guide and 99/103 were all 0's across the board for every transponder. The 101 transponders were low too with odd transponders being lower than the even ones:

    1-8 76 93 72 83 75 95 77 95
    9-16 72 95 74 70 71 76 72 97
    17-24 67 97 75 75 70 96 76 92
    25-32 69 99 73 82 76 97 73 96

    I went down to my HR23 in the living room, and all signals including 99/10 were all in the high to low 90's across the board on both tuners, so it isn't an alignment problem.

    I took off the b-band connector from the H21 and plugged the cable straight in. The 101 transponders all went to the high 90's. So I replaced the B-band connector with another spare new one I had. Still have the same problem.

    I reset the receiver and then my HD channels came up finally, but my 101 transponders are still the same low 70's on a lot of them, and my 99/103 signals look like this:

    1-8 72 71 84 83 80 79 81 81
    9-16 76 76 81 80 81 77 NA NA

    1-8 76 75 82 81 78 80 70 79
    9-16 70 77 67 78 75 80 NA NA

    These were all in the low to upper 90's before all this happened. What is my problem? Is my H21 flaking out on me? Do I need to see it they can send me another one?

    I was also just thinking, the last couple of nights on Cartoon Network HD I was losing audio for 1/4 a second every minute or two. On that channel at night I would usually just get the chirping sound occasionally every 2-3 minutes. I wonder if my signals were low last night also, and that was part of my issue.
  2. Greg Alsobrook

    Greg Alsobrook Lifetime Achiever

    Apr 1, 2007
    Swap your H21 with your HR23. That should tell you if the problem is with the feed going to the receiver (LNB, multiswtich [if present], or cabling/connector)... or with the receiver itself.

    Ok, so without the b-band converter, the 101 went back to normal. You say you replaced the b-band converter with a spare one, but still have the same problem. Did the problem still exsist with the 101 with the "new" b-band converter, or was the problem only still with the 99 & 103?

    I guess it's possible you have two defecive b-band converters on your hands... or... your "tinkering" with the cable that runs from your receiver to the wall in order to replace the converters temporarily resolved a lose f-connector.

    Either way, swapping the HR23 and the H21 locations should tell us more. Even if the HR23 doesn't have an issue there... in case the connector/cable decides to act right after you swap it.. the H21's behavior in the new location should tell us what we need to know.
  3. Tom Servo

    Tom Servo Icon

    Mar 7, 2007
    I've just remedied a similar problem with a new dish/lnb. Do as Mr. Alsobrook suggests and switch receivers. If the one that works still works, you can rule out the cables.

    I've got an HR[somethingorother] in the living room and an H21 that lost 99 and 103 while an H20 held on just fine. I think some receivers are just more sensitive than others. But it is odd for one receiver to show all 0's and another, on the same cable/bbcs, to show 70's and 80's!
  4. Bourbon

    Bourbon New Member

    Nov 10, 2009
    I've been experiencing a similar issue with my HD channels. Seems to have good days and bad, Sunday night seems be the worst. Hard rebooting clears it up for a short while which leads me to think it's some type of memory leak or software issue. I've run three cables into the room to verify cable connectivity isn't the problem. If anyone has any luck please post.

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