I have an old HR21 HD-DVR on my account. I used it in my basement at my old house, but since I moved in August 2018 I haven't had a TV set up to use it on. It sat in storage until I took it with me to my hunting cabin in November 2018. We used it there during hunting season and I brought it home with me and put it back in storage. November 2019 I went to get it out of storage to take back to my hunting cabin again and could not find it. I have been looking for it since all over my house, and at my parent's house and can not find it. I now have set up a TV in my office that I could use this on, and figure since I am paying for it I might as well use it there, but I still can't find it. What are my options here? If I call and tell DirecTV that it is dead I figure they will send me a replacment HD-DVR, but will they want me to send back the HR21, or at least the card out of it? Obviously I can't send either since I am unable to find it. Do I just explain what happened, and see if they will send me a replacement? Thanks in advance for any input.