Loyal Customer Perks?

Discussion in 'DIRECTV General Discussion' started by Steveknj, Jul 31, 2008.

  1. Dec 3, 2008 #921 of 1078
    JLucPicard

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    I think that whole equipment pricing thing was more a glitch in the system than being actually tied to the Loyal Customer program. When this "Loyal Customer" thing was first coming out, lots of people saw the $99 HD DVR and free other receivers for a few days, then the pricing reverted back. I don't think equipment pricing on their web site was supposed to have anything to do with this.
     
  2. Dec 3, 2008 #922 of 1078
    paulman182

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    And, as always, what gets offered when you call may be different from what is on the website.
     
  3. Dec 3, 2008 #923 of 1078
    ccr1958

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    14 years this month....premium most of those years,nflst(13 yrs..sf when it became avail.)
    very few PPV(would use the free one when they use to send with bill)....
    saving trees with paperless billing & auto pay...

    so i get 3 free PPV...which i appreciate :rolleyes:

    so if they are thinking this will cause me to watch more PPV...
    it won't work...

    but good some are getting their due service reward :)
     
  4. Dec 3, 2008 #924 of 1078
    Bronco70

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    13 years. 3 ppv movies
     
  5. Dec 3, 2008 #925 of 1078
    kmax

    kmax AllStar

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    11 years here, 3 months showtime. Humorous thing is I called in two weeks ago to activate locals since they are finally HD. First words out of the the customer rep was "Thank you for being such a loyal subscriber for so long". Couple days later I login and see the banner for the anniversary gift.

    Had platinum for several years, downgraded to total choice + HBO/Starz for the past 3 or 4. Don't do PPV nor Sunday Ticket, League Pass, Center Ice, etc.

    Not complaining, just making a statement for a possible data point if anyone is keeping track. The only time I call DirecTV is to activate a new receiver or deactivate one. Guess I'm easy to please.
     
  6. Dec 3, 2008 #926 of 1078
    Swede

    Swede AllStar

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    10 years. 3 ppv movies
     
  7. Dec 3, 2008 #927 of 1078
    rustynails

    rustynails Godfather

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    If you input directv.com/thanks in the internet explorer bar it will take you to a page that will tell you if you have any loyalty perks. It redirects you to
    http://directv.com/DTVAPP/loyalty/loyalty.jsp and click continue and then log in.
    I haven't had D long enough to have any perks but it also tells me that. Some people found out they had 3 months of showtime free!
     
  8. Dec 3, 2008 #928 of 1078
    Bob Coxner

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    www.directv.com/thanks

    "You do not qualify today but we will continue to recognize loyal customers in the upcoming months."

    Thanks for nothin!
     
  9. Dec 3, 2008 #929 of 1078
    Ric

    Ric Godfather DBSTalk Gold Club

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    UGH! I had the HD DVR for free in my account and now they are back to $99. I thought maybe if I called in I could still get the deal but am told that the deal is now ever. Didn't push for anything right now as I have an SD receiver already and can use that (got new TV for Den so moving old one up to bedroom). This would be for the bedroom and we hardly use.

    If anyone knows a way to get HD leased receiver at no charge, let me know. I don't want to push the backend cancellation line just yet - waiting for something I would really need
     
  10. Dec 4, 2008 #930 of 1078
    FireMedic8039

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    That' what I got. 10 years and I don't qualify. Due to a few late payments 3 months in a row after having back surgery from lifting a 400 lb. patient 2 years ago. And that lovely 66.6% workmans comp pay. I have called 3 times in 10 years to order stuff and that's it. So I feel your pain.
     
  11. Dec 4, 2008 #931 of 1078
    SAlBO

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    Dont feel to bad FireMedic8039.....I have had Premier since 1994, never had a late payment (direct pay) and I dont qualify for anything.......:(
     
  12. Dec 4, 2008 #932 of 1078
    leww37334

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    This kinda reminds me of the bailout situation, once you start giving away free stuff, everybody wants it.
     
  13. Dec 4, 2008 #933 of 1078
    SAlBO

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    that is because everyone wants to be treated equally.....
     
  14. Dec 4, 2008 #934 of 1078
    Darkscream

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    It's worth remembering that this message saying "you do not qualify" simply means that you are not at your anniversary month. You will qualify when you are.
    I got the same message as did everyone else - til we did qualify.

    It does not mean you will not get a gift - just not at the moment.
     
  15. Dec 4, 2008 #935 of 1078
    SAlBO

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    that is a good point. one I thought about that as well after posting...I went to my account on D* website and dont see it anywhere. How does one find out which month is your anniversary ? Subscriber since early 94
     
  16. Dec 4, 2008 #936 of 1078
    Bsquared

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    I believe the only way to find out your anniversary month is to call.
     
  17. Dec 4, 2008 #937 of 1078
    SAlBO

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    Thanks B
     
  18. Dec 4, 2008 #938 of 1078
    LameLefty

    LameLefty I used to be a rocket scientist

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    Middle...
    My anniversary was in October and I didn't qualify the entire month, nor did I qualify in November or now in December. Go figure. :)

    As for how to check your date, if you ordered service through them directly, go to your account section and look up your old orders. It will be there.
     
  19. Dec 4, 2008 #939 of 1078
    JLucPicard

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    The orders only go back so far, though.

    I had gotten a card several years back for being "one of their special customers". On that card (same size/plastic as a credit card) it said subscriber since "09.96".

    When September rolled around, I e-mailed and asked my anniversary date and they responded July 98. I then called with the information from the card. They researched and came back saying I was correct - Sept 96. They then gave me a $10 monthly credit for 12 months.

    Might be worth an e-mail or a call if it seems that things aren't clicking.
     
  20. Dec 5, 2008 #940 of 1078
    FireMedic8039

    FireMedic8039 AllStar

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    No one here is asking for free stuff on this thread. It is what they are offering for being a customer of Directv. Get it right.
     

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