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Discussion in 'DIRECTV General Discussion' started by Steveknj, Jul 31, 2008.
The program doesn't start until 14 Aug, I believe.
When I go to "Add Receiver" I get an option to add any for free with the exception of the HD-DVR. That one is $99. Anybody knows if there is a commitment involved with any of these?
I just got an R16 using this offer and yes there was paperwork indicating the new commitment.
I would venture to say YES, 2 years with an HD-DVR. I got a deal when I added my second one and still had a two year commitment. No problem though, happy with my service.
What do you think this means?
We were one of the first customers to purchase from Amazon and every year we receive a little memento from them (coffee cup, gift certinficate, etc.). It's a nice idea.
If DirecTV does something like that it will probably go a long way in their battle to retain good customers. It's a lot cheaper to keep a customer than it is to get a new one.
It has to be well thought out though as I've also seen (from the inside) what happens when you roll out a program to your best customers and screw it up...that just gets ugly.
Hmm... My first impression was that it looked like a piece of coal
I sure hope there is something inside.
Ken -- With the rising cost of fuel oil, a lump of coal is a pretty valuable gift. Much better than the plastic-dog-poo they sent me.
There likely is a link in the listing for "Terms and Conditions" or something to that effect. That's where you will read that there WILL be a two year commitment with any DVR or HD or HD DVR purchase.
Upstream...I just let me three-year old play with it and a minute later I had...
I have been with D* almost 13 yrs. the only thing they have ever gave me was when I went hd they gave me 6 months of hd ($9.99) per mo. after 6 months I had to get 2 more refur. receivers and then I told them I wanted a new one, and they tacked a 2 yr. commitment to it, so I took out the protection plan and I will keep it untill my commitment is up, and this so call 10 yr. gift I would almost bet it comes with a 2 yr. commitment, D* don't give too much away,btw, I had to pay $99.00 plus s/h on my hd receiver now I think they are free. when my commitment is up I think I will try some of that free stuff that floots though the air for a while.
Finally giving something back to its long term customers!
Its about time. I've had a bunch of issues with direct over the years
but I have stuck with them. Giving something back would be nice.
It shows the same here. Last week I ordered the free HD receiver, and got it two days later. Only problem was that it wouldn't turn on, no power.
Called and they are sending a replacement.
Has anyone got two receivers under the program?
Alas, when I go to add a receiver, looks like prices are normal, ie $199 for HD-DVR etc. I am a loyal customer for more than 5 yrs. Guess I"m just not a PRIVELIDGED customer
I received the HR20 on Monday, but took me until Friday to run the second RG6 and activate it. I checked again Saturday and offer was back to normal ($69, $99, $99 and $199). So maybe the activation turned off the offer?
I wonder what would have happened if I ordered an H20 on Thursday? Free? $99? Or a phone call saying "Sorry, not gonna happen"?
Patience may be required here, I'm a 13 year customer and haven't seen it yet, but I'm confident they'll get around to us
When is the last time you added a receiver or received a "goodie" (recurring credit, free movie channels or something like that)?
I've been a DirecTV customer since 1998. I did a Mover's Connection in April 2007. Between the time you started this thread and sometime last week, mine went from regular price for all receivers/DVRs to $99 for an HD DVR and all others free.
I don't see how D* could have a Loyal Customer Perks program only for people not under a commitment Seems to me if you are that Loyal of a Customer you are always buying and changing things so you are alway under a commitment. Unless this is just a ploy to get people that aren't under a commitment to become under a commitment I hate to think that of D*, but that is the only thing that makes sense to me
I got the offer and I was 1 year into a new 2 year commitment with an H20 that I received in July of 2007. I'm sure it also has to do with how much you write your check out for every month.
This was last year, when the loyalty program was only a twinkle in someone's eye.
Just checked and I could get an HD DVR for $99 and all the other boxes free.