Loyalty/retention dept

Discussion in 'DIRECTV Programming' started by rhall64, Jul 12, 2019.

  1. rhall64

    rhall64 New Member

    6
    1
    Sep 25, 2018
    Hello best phone number to call for discounts on your bill?
     
  2. kb301

    kb301 Member

    70
    20
    Mar 6, 2014
    800-824-9077 is a direct line to retention. If I ever have an issue over pricing, I call them and I always leave the call happy.
     
    HGuardian and paranoia like this.
  3. paranoia

    paranoia DBSTalk Club DBSTalk Club

    138
    13
    Jun 12, 2014
    New England
    is that for everyone? including people who have been switched over to att ?
     
  4. kb301

    kb301 Member

    70
    20
    Mar 6, 2014
    Not sure, I have a heritage Directv customer and that's the number I use.
     
  5. paranoia

    paranoia DBSTalk Club DBSTalk Club

    138
    13
    Jun 12, 2014
    New England
    thanks for the reply.
     
  6. jimmie57

    jimmie57 Hall Of Fame

    10,085
    878
    Jun 26, 2010
    Texas City, TX
    I do not know if it works still for customers that have had their account migrated to AT&T
    but it is the old DirecTV loyalty number.

    Supposedly the new AT&T number is 877-999-1083
    I have not used either in a long time now but I definitely need to do that since my bill has almost doubled in the last 3 years.
     
  7. heidic

    heidic Cool Member

    68
    13
    Apr 21, 2009
    I have been migrated to ATT. 800-824-9077 will not help me any more. Try calling 866-586-4990. That's the retention number that worked for me last time.
     

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