Last week I bough a FireTV from Amazon. I have a first generation Fire stick and its response time and such is awful. Solution? Upgrade. I bought the newest 4K FireTV for $69.99. Two days later it goes on sale for $49.99. I chatted with Amazon who would not refund the difference. Their statement was "We search all over to get you the best price at the time". Clearly someone reading a script. I tried to explain this was THEIR product and every store in the nation will refund a difference within 2 days. They wouldn't budge. I went to Amazon and returned the one I originally bought and got the one at $49.99. To me this is a ridiculous policy on their own products.