Major Dish Outage

Discussion in 'General DISH™ Discussion' started by cpdretired, Aug 5, 2008.

Thread Status:
Not open for further replies.
  1. Carl Spock

    Carl Spock Superfly

    4,567
    1
    Sep 3, 2004
    [​IMG] My evil plan is working!

    [​IMG] [​IMG] [​IMG]
     
  2. swallman

    swallman AllStar

    104
    0
    Nov 18, 2004
    However, it's a damn big inconvenience if you were in the middle of an important show or something (not that we were, but just saying)...
     
  3. Slamminc11

    Slamminc11 Hall Of Fame

    1,359
    16
    Jan 27, 2005
    important show? Unless it was a news break-in about something going on in your neighborhood, then it's just entertainment isn't it?
     
  4. Charles Oliva

    Charles Oliva Godfather

    423
    0
    Apr 22, 2002
    Could be worse, tonights Dodgers/Cards game had one rain delay, came back for all of 6 minutes of play and are back in rain delay again.
     
  5. MikeW

    MikeW Hall Of Fame

    2,575
    5
    May 16, 2002
    :lol: :hurah: :uglyhammer:

    That was great!
     
  6. bigshew

    bigshew Legend

    143
    0
    Feb 26, 2007
    When the uplink is under water the sats should send some default announcement like "Dishnetwork is experiencing technical problems. This is temporary and should be resolved in a few minutes. Please standby..."
     
  7. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

    50,495
    2,115
    Apr 17, 2003
    Michiana
    I've seen a receiver generated screen on local channels when a spotbeam has been blocked by weather.

    The satellites are stupid ... all they can do is receive a signal and retransmit it. There is limited switching involved on the most current satellites. Nothing down to the "per channel" level that would allow a satellite to generate a channel for your receiver.

    I didn't notice any problems on my system tonight ... perhaps the channel I was watching was coming from Gilbert.

    BTW: Dish has two major uplink centers, Cheyenne WY and Gilbert AZ, that are the biggest and most important, then there are regional centers in Spokane WA, Monee IL, New Braunfels TX and Mount Jackson VA delivering locals via E10 at 110°. Monee IL, New Braunfels TX and Mount Jackson VA along with centers in Orange NJ, Atlanta GA, Jackson MS, St Louis MO and Baker MT deliver locals via E12 at 61.5°. The centers are separated in order to feed different spotbeams on the same uplink transponders. Unfortunately DISH can't simply uplink from a different center when an uplink is "weathered out".

    BTW2: Links to aerial photos of the uplink centers are on my 61.5° webpage.
    http://jameslong.name/e615.html
     
  8. kucharsk

    kucharsk Godfather

    561
    11
    Sep 19, 2006
    Some fun with Google Maps:

    DISH Uplink - Cheyenne, WY

    So anytime you see a severe storm in the Cheyenne, WY area (especially the SE side of Cheyenne), watch out. :D

    For people who are fans of such things:

    DirecTV Uplink - Castle Rock, CO

    So D* folks have to watch out for severe weather to the SSE of Castle Rock. :D
     
  9. Deke Rivers

    Deke Rivers Legend

    134
    0
    Jan 8, 2007
    no but its nice to be able to go somewhere to see if its just your signal or if others are experiencing it..
    apparently it was important enough for you to check as well otherwisee you woudlnt be posting the thread
     
  10. RWallmow

    RWallmow New Member

    5
    0
    Oct 3, 2007
    Anyone know if Dish is giving any kind of service credit for the downtime? Every little bit off the huge dish bill helps ;)
     
  11. Sat Monkey

    Sat Monkey Cool Member

    17
    0
    May 25, 2008
    Wow.

    That was crazy, I didnt even think of rain fade at the uplink.

    Now it makes sense, If the up link loses signal, its lights out for EVERYONE.

    After I checked in here and found out what caused it, I laughed for an hour.

    Wowzers.

    Monkey
     
  12. jpos832

    jpos832 Mentor

    31
    0
    Aug 13, 2007
  13. scooper

    scooper Hall Of Fame

    7,023
    161
    Apr 22, 2002
    Kansas City KS
    You're kidding, right ?
     
  14. Todd H

    Todd H Legend

    222
    0
    Aug 18, 2006
    Happened to me as well here in Georgia. Good thing I didn't climb on the roof to try and figure out what was going on.
     
  15. cg7879

    cg7879 Cool Member

    26
    0
    Feb 26, 2008
    Bah. Outages at uplink centers. As if my job wasn't hard enough. I feel sorry for the general tech call centers though. They got it worse than we did b/c we do mostly activations and calls from bundled customers.
     
  16. RWallmow

    RWallmow New Member

    5
    0
    Oct 3, 2007
    Yes, and no. Dish screwed me on an unrelated issue, I want to hit them any way I can, lol

    Plus I know when I had comcast and they went out (happened a lot) they would always offer a service credit if you asked.
     
  17. cg7879

    cg7879 Cool Member

    26
    0
    Feb 26, 2008
    Dish will offer TWOS in most cases if you ask also. Personally, I sometimes offer even if the customer doesn't ask. However, we do not generally offer TWOS for less than a day. 1 day is the minimum. If a dollar or two off your bill is that important to you, go right ahead and ask.
     
  18. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,079
    5
    Jun 10, 2004
    Northern...
    I wonder if Comcast would do the same?
     
  19. Redlinetire

    Redlinetire Icon

    927
    0
    Jul 24, 2007
    IIRC it had to be an outage over a certain amount of time. Like an hour or more. When I had Comcast they would often have network issues that would disable the DVR function of the Moto box (how or why I don't know). I had to call a lot to explain I want credits for a service that wasn't being delivered...
     
  20. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,079
    5
    Jun 10, 2004
    Northern...
    Did they provide credits?
     
Thread Status:
Not open for further replies.

Share This Page

spam firewall