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mass DELETION (ongoing) - 0xd80 on HR54/500 Genie

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by PeteB, Sep 10, 2017.

  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    Just using personal experience with HDDs, I've never seen an HDD cause this problem. I don't see how an HDD would do it. These issues began just after an NR downloaded. With all the problems we've had with NRs and what they do to DVRs why would you dismiss the NR as a cause? I cannot get past that. I see nothing "bizarre" with an NR wrecking a DVR.

    Rich
     
  2. inkahauts

    inkahauts Well-Known Member

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    If the software is checking the hard drive and feels it has a bad sector and erases that section, that could wipe out a recording, especially if they rebuild the databases the way they seem to after a restart. It looks for stuff every time it reboots and loads it, and if it’s missing, then it would no longer be loaded into the playlist etc but since it was there in history, notes it’s been deleted. Just what it seems like it does.
     
  3. compnurd

    compnurd Hall Of Fame

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    I would expect though the software would just delete the recording and block off th space. I would not expect it to report it was deleted. It would just do it to repair the space
     
  4. P Smith

    P Smith Mr. FixAnything

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    it's depend what test you invoke - FW based om SMART HDD internal routines or fsck
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    Well, we could argue this till the cows come home. How to prove the HDD is doing it for some obscure reason? Stick a new HDD in his external device. If the deletions still occur it wasn't the original HDDs fault, which is what I think will happen. Costly? PITA because he loses recordings and has to put in new SLs? Yup, But it would settle this argument...

    Rich
     
  6. inkahauts

    inkahauts Well-Known Member

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    Again, I don’t think the hard drive is doing it on its own, I think the software is finding issues with the hard drive, doing a reboot and wiping out recordings in bad sectors.

    I believe the DVRs literally rebuild and check the play list after each restart which is why if it is suddenly missing it’s labeled deleted.

    And I agree trying another drive of any kind might help show one way or the other, but no reason to lose what he has left. Can always put that drive back in latter, or copy it. Personally I’d pull the drive and connect it to a computer and run the manufactures diagnostics on it, there are usually several different ones, and see if it shows any issues. It may or may not and still may or may not be having issues, but if there is definitely an issue, it would show there for sure.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    He buys a big drive on Amazon, tries it for a few days and sees the same issues. Now he knows it's not the HDD so he returns it and goes back the original drive, what does he lose but a couple three days of recording? Or he tries the new drive and sees no deletions, no problems. He keeps the HDD and suffers the loss of content. Not a big deal these days. I'd try this method (not that I think the HDD is bad) before doing anything else. If the HDD was bad enough to cause all these problems I'd think he'd see an error message about the HDD.

    Once upon a time I was a proponent of "shotgun troubleshooting" (making many changes all at once) and I still see a place for it, but not here. If he can keep this thread alive for days waiting for a correct WAG, he could be doing something that would put the bad HDD thing to rest. Using the shotgun approach is very effective but when it's over how do you know positively what fixed the problem?

    Rich
     
  8. P Smith

    P Smith Mr. FixAnything

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    IMO, I would check the drive on PC, before buy new one; it's easy, convenient and fast test
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    What I suggested was what I would do. I've never had to put an HDD in a computer to check it, I've never been in a hurry to fix a DVR what with all the HRs I have. Again, I really doubt the HDD is bad.

    Rich
     
  10. P Smith

    P Smith Mr. FixAnything

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    checking the OP's drive in PC would take one person for a day or less, meanwhile many posters spending weeks to guess, guess, WAGging here ... :D
     
  11. inkahauts

    inkahauts Well-Known Member

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    Hard drives are weird sometimes. Had a computer that would just crash once in a while. Run all the basic diag testing from the manufacturer and it was fine... then one day, it crashed hard and would not start back up. I yanked the drive, put it in another computer and it found the disk and I ran all the same basic test, and it passed every one of them. I then ran one of the deeper long tests. Failed after 20 minutes or so. And that was that, tried multiple times, but it would fail every time. Something was bad in the area where key OS info was. I just killed it and moved on...
     
  12. P Smith

    P Smith Mr. FixAnything

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    yeah, there is a point - you must know what are you doing, what the SW doing and how the HDD is working to properly interpret result of test. Without all of that, it would be "kicking tire" method ;)
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    That's what my suggestion was about. If folks think the HDD is bad the easiest way to find out is to replace the original HDD. I've done that many times. Had he done it, we'd know the answer by now, and here we are WAGging (I liked that one!).

    Rich
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    I think of HDDs as I think of car batteries. If I suspect they are bad I replace them ASAP. Charging a battery that you're pretty sure is shot is an act of futility, sounds like you experienced an act of futility with that HDD you mention.

    Rich
     
  15. inkahauts

    inkahauts Well-Known Member

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    Yeah. What was weird is the symptoms started about 9 months before it actually died. I figured it was driver issues for their older computer. Turns out not so much...
     

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