Ordered Dish in Feb 2008 through a contracting firm called 'My Dish Now', I clearly requested HD, but basic was what was installed (I had no idea I was getting basic until I asked the installation tech to show me a HD channel). 'My Dish Now' never responded to 3 calls I immediately made to them for remediation (I talked to people, they promised to investigate and they would call me back, but no calls, never). When I made call #4, their phone number was no longer in service, just 3 months after installation. 4 years later, I'm wondering about changing to DirecTV. 1] I will likely be moving in a year, is DirecTV reasonable about relocating the equipment? 2] I really wouldn't mind staying with Dish, but I also will need incentives since I never had any response from 'My Dish Now' about their error. To me, that means Dish itself needs to step up and do the right thing for me - I've proven to be loyal despite 4 years without HD (heck, I've never seen anything that I know was HD, unless I saw it ad Sears or Best Buy). Of course, after reading in another thread about the lack of loyalty incentives coming from Dish, I expect I'll be heading to DirecTV. Is there anything else I should or could consider before setting up a new dish provider?