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Menus, Playlist etc. aren't HD all of the sudden on Genie 0x06BE

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by carillon, May 24, 2013.

  1. carillon

    carillon Legend

    Nov 14, 2007
    Okay, so I called DirecTV expecting to go through all their scripted troubleshooting steps until finally they would schedule a replacement Genie.

    BUT, incredibly there was a solution found! The solution was to have the Genie and TV powered up and then turn off the TV while the Genie was still on. Wait a minute and then turn the TV back on. Presto, issue resolved! They told me doing this forced the HDMI to reset. I have no idea with all the things I tried this reset never happened previously.

    Learn something every day... Thanks to all of you who help with suggestions, this is a great community and resource!

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