Mobile DVR + GenieGo and windows

Discussion in 'DIRECTV Connected Home' started by steveymacjr, Jul 23, 2016.

  1. Steve

    Steve Well-Known Member

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    Lower...
    Was wondering if they were purposely excluding on-demand ads from the mobile device. Probably not.

    Assuming this is what they'll be doing from now on, I guess the good news is by substituting your home recording with an on-demand stream, they might be able to provide a better OOH streaming experience. Bad news is they take away the opportunity to skip ads.

    When OOH, On-demand vs the recording should be the customer's choice, IMHO.
     
  2. adamson

    adamson Godfather

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    People with Windows, do not bother with the Genie Go download for Windows...do not. Download Bluestacks, free, mimics an android device via a google account. Must have a google account before setting up Bluestacks. Give your genie a static ip in the genies network settings/address reserve will work too all prior to running Bluestacks.exe. When installed do a search within Bluestacks for "directv mobile dvr", there are two or three apps listed in google. Use the one for tablet. When running the app pay attention to your device name entry, it will be something odd such as a device you do not even have...rename it to your liking. when you click on playlist there will be a spot to find your Genie...enter in the Genies IP on your network. This app will work away from home and stream from your dvr all away from home when all set up.

    I put my Genie in the dmz vs opening ports.
     
  3. adamson

    adamson Godfather

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    Just a note, IC this thread has been hijacked by postings unrelated to topic. Thanks for answering any questions I had also!
     
  4. dbronstein

    dbronstein Hall Of Fame

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    I have yet to have an on-demand recording show up in my mobile DVR playlist, whether in home or out of home. I get that they want you to use their streaming service, but you can't watch them if you're someplace without streaming access. I don't understand why they won't let you download them.
     
  5. hmcm

    hmcm New Member

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    I used the GenieGo app for Windows on my desktop and laptop OK. At that point the Genie had a DHCP internal address from my AT&T Uverse modem. When I changed the Genie to DMZ, its address became the same as the modem's. Internally everything still works and now external works also.

    I tested the external network by turning my WiFi off on my tablet. Using 4GLTE the tablet still received streams from the Genie. No asking for IP or anything, it just worked.

    Now if my laptop will work at my son's WiFi I will be happy.
     
  6. bill596

    bill596 Mentor

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    Resolved the issue of GenieGo not working with Win 10. Disconnected the GenieGo from the network and restarted the program. It finally found the HR44 and listed the playlist. Play back worked but the video and sound are out of sync and the video resolution is terrible. Isthere any way to have the app recognize the actual capability of the monitor and the video card?
    That and the fast forward doesn't work all is well.
    Shows look much better on my Samsung Tab with the Android app.
     
  7. dod1450

    dod1450 Legend

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    I had found that this does not work when you are at your favorite coffee house. It will pop up that "out of home" is not configure on your laptop.
     
  8. trh

    trh This Space for Sale

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    The Mobile DVR will work like the GenieGo did. To add a new device or reinstall the app, you must be on your home network.

    Another hint: If you're on the road and there is an update available for the App, do not install it. After you do the update, your device has to be authorized again from the home network. Not going to work while you're on the road.
     
  9. dod1450

    dod1450 Legend

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    That is what I am saying. It does NOT work from your favorite coffee house. This is AFTER I had register the device on my home network. The old external geniego device had no problems. Have you tried using your laptop from another location to see your playlist at home?
     
  10. inkahauts

    inkahauts Well-Known Member

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    I have to wonder if this is the coffee shop in combination with dtv. Maybe they are not allowing streaming video from certain known sources and the mobile DVR is a known source because of how it works now vs how the genie go used to work... because know they use https and I think their own servers to run it through.. but I'm not at all sure..
     
  11. trh

    trh This Space for Sale

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    I haven't converted to Mobile DVR yet. Still using my GenieGo.
     
  12. dod1450

    dod1450 Legend

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    I am using coffee shop as a name. I could use the names that begin with "S", "P", "PH", and others, but I do not need to advertise.
     
  13. dod1450

    dod1450 Legend

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    Are you using a Windows Laptop?
     
  14. Bogy

    Bogy Hall Of Fame

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    I'm posting this in case someone is having the same issue I did, until I finally put 2 and 2 together last night. I had disconnected my GenieGo, and while the Mobile DVR app was working fine on my Android devices, the GenieGo apps on my laptop and Windows tablet were not able to find my DVRs, so I deleted them. Then I saw that the GenieGo app was working on Windows devices, so I decided to reinstall the GenieGo app, and see if it worked. I had the GenieGoSetup file in my download file from when I originally installed it. Where I had problems was it kept asking me for my GenieGo serial number, which of course now is disconnected. So I tried my HR44 SN, which did not work. Now the interesting thing, to me, was that when I put in the HR44 ID # the app accepted it, but then it couldn't fine any registered DVRs. After playing around with this for a while, trying various numbers, I tried my plan B. I downloaded the GenieGoSetup file from this link. https://www.att.com/esupport/article.html#!/directv/KM1040967
    I then installed this version of the GenieGo app, and it immediately found my HR44, and downloaded my playlist. I downloaded a few samples from my playlist, and PQ was excellent.

    Unfortunately, while the GenieGo app does the DVR playlist and downloading well, you cannot access local channels through it or through the Web Browser Player. Sports are not an issue, because FoxSportsGo works fine for the RSNs. I still have BlueStacks installed, and can access the local channels the Android app there. Two problems with that method, which are somewhat related. First, with both the Bluestacks/Android app and the GenieGo app installed, it uses 2 of the allowable 5 devices on each device where I have them installed. Bluestacks spoofs an Android device to install the Android app. GenieGo recognizes a Windows device. Second, the Android app is on the Bluestacks network, so you are never on your "home" network", so you cannot download programs from your DVR. Unless I'm missing a way to change the Bluestacks settings.

    So, my main point is, if you are running into the same problem I was trying to get the GenieGo app connected on a Windows device, make sure you have the latest version of the GenieGo app on your windows device.
     
  15. trh

    trh This Space for Sale

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    Yes. And my desktop. Both work fine.

    EDIT: Desktop is running Windows 10, Laptop is running Windows 7 (I think). Company laptop.
     
  16. dod1450

    dod1450 Legend

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    Are you able to see your playlist from your company network?
     
  17. trh

    trh This Space for Sale

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    Not my company network. All streaming is blocked. Half the reason i bought a nomad (other half is all the travel i do).

    But when I use that laptop outside of the office (local coffee shop), then yes I can see the playlist.
     
  18. inkahauts

    inkahauts Well-Known Member

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    Doesnt matter what exact place. My point was it wouldn't surprise me in time if we don't see many hot spots shutting out any video streaming without paying extra soon... I know someone who's work just shut down it's open wifi access for any employees forcing them to use their own data on cell phones if they want to surf the net at some point. In a giant company that had no reason to do this... I'd bet it has to do with video useage spiking consumption and slowing their open access part for customers... (it was a silver to employees during break and I assure you there are always lots of people on break in this particular company)
     

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