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Mobile DVR

Discussion in 'DIRECTV Connected Home' started by IndianBird, Jun 9, 2016.

  1. mrdobolina

    mrdobolina AllStar

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    I agree, it is working much better when compared to the first iterations of the integrated app with mobile DVR. the constant stopping of the app and interference with other apps (I was streaming Netflix today and the stream stopped because I got a popup saying the DIRECTV app has stopped) is extremely frustrating. Every show I watch, whether it is downloaded to my tablet or streaming through the app, freezes and crashes the app at some point during the show. I then have to start the show over from the beginning in the app. I have started pausing the shows I watch, exiting the app, and then re-starting the app on my own and that seems to work. Same frustration, but at least the shows pick back up where I left off.
     
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  2. peds48

    peds48 Genius.

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    That may be an OS issue as that won't happen with iOS as no app can "affect" another app directly.


    Sent from my iPhone using Tapatalk
     
  3. trh

    trh This Space for Sale

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    Whatever it is, it is a major inconvenience. And one that I would think would show up during testing....

    And since MobileDVR came out, NetFlix and Amazon both came out with apps to download and watch some of their shows offline. Not a single problem with either one of those apps.
     
  4. peds48

    peds48 Genius.

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    Point was that it may not be up to DIRECTV to fix this particular issue. I never mentioned anything about downloading.


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  5. trh

    trh This Space for Sale

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    Then who is supposed to fix this?
     
  6. peds48

    peds48 Genius.

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    If is an OS issue, then who ever makes it. Google? Don't know.... with so many ways to distribute Android I have no idea....


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  7. trh

    trh This Space for Sale

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    And here I was thinking it was the App developer's job to write a program that works with the OS.

    NetFlix and Amazon streaming & downloading apps work without any glitches.
     
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  8. peds48

    peds48 Genius.

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    So the OS is perfect and never glitches. Yeah right. Let's ask Windows. 20 plus years and still cant get it right.


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  9. dbronstein

    dbronstein Hall Of Fame

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    I constantly have the DirecTV app crash on my phone when I'm not even using it. I'll be using some other app and get a message that DirecTV has stopped working. Given that I've never had this happen with any other app, I'd say it's an issue with the app and not the OS (Android).
     
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  10. peds48

    peds48 Genius.

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    Isn't the OS' job to manage the background processes? Or is Android different?


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  11. inkahauts

    inkahauts Well-Known Member

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    It raises an interesting question. Is DIRECTV using a feature in the OS that others aren't by keeping the app working on something in the background and having a time out feature for it while others don't use a time out feature with their apps in the background and therefore it's not even a bug, just an anomaly in that someone is actually using what is allowed that no one else is?

    Honest question because I am not sure what the heck the answer is?

    I assume if the person where to close (I assume you can complete close without logging out on android too) the app this wouldn't happen?
     
  12. trh

    trh This Space for Sale

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    Nope.

    I have exited out of the DIRECTV app, but I still get their pop-up.
    I have done a Close All and still get it.
    Today, I will restart my device and check to see what happens.
     
  13. HoTat2

    HoTat2 Hall Of Fame

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    Is there any kind of "force stop" option for the app in the settings?

    I know that the Samsung Galaxy series had that option on their Smartphones at least, but I notice on my new LG it doesn't. Nor does the LG have the option to clear the app's cache like the Samsung did.

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  14. Billzebub

    Billzebub Godfather

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    I don't know what changed but streaming is working again on my iPad.
     
  15. trh

    trh This Space for Sale

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    Yes. Under Applications/Applications Manger, I select the DIRECTV app and there is a Force Stop. I'll also try that to see if I can stop the pop-ups.
     
  16. mrdobolina

    mrdobolina AllStar

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    I'm thinking that the gui that popped up while I was watching Netflix yesterday telling me that the DIRECTV app had stopped simply paused what I was watching on the Netflix app. I was watching a video I recorded today and the popup came up and did not stop or pause what I was watching.
     
  17. mgmrick

    mgmrick AllStar

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    My dtv app crashed no less than 6 times today....was not even using it.

    Samsung s6
     
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  18. Barry in Conyers

    Barry in Conyers Godfather

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    Mobile DVR works fine with my Galaxy S5 on my home network, but I don't have any interest in watching recorded shows on a 5" screen when a 50" screen is available.

    OOH is still an endless do-loop of "Loading Playlist..." / "Searching for DVR..." / "Can't Connect to DVR. Tap here to try again."

    I don't necessarily like all the apps on my phone, but Mobile DVR is the only one that flat-out does not work as advertised.

    Maybe the head code monkey will get a grip on the coconut someday.
     
    Last edited: Jan 12, 2017
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  19. tlarseth

    tlarseth New Member

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    I have been been told this is a known issue that is being worked on. It happened on iOS last year, and they took forever to fix it.
     
  20. dbronstein

    dbronstein Hall Of Fame

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    It's the developers' job to make sure their app works with the OS. When only one app continually crashes while the rest of the apps on my phone don't, it is likely a problem with that app, not the OS.
     

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