MRV/DECA Going National May 13th

You can use my picture, too .. Blue cable to your router and the open coax connection (top right of image) connects to your SWiM.

 

I used your picture also. It was clear the only training they had involved the DECA BroadBand Adapter.

 

The DECA PI could look like either one of these.

 

Robert, he has the DECAS, he's already talked about how he is going to put them on the receivers. I think what he doesn't have is the larger white box shown a few posts ago. He is swapping the LNB now, so I'll know in a few what his plan is.

 

Ah, ok. It's all good then. The white one is the DECA BB or DECA Broadband, the are comming "soon". It's just a regular DECA in a prettier box.

 

Don't think this is the issue. Installer thinks he needs broadband box but of course he can just use a deca.

 

The black box 3 pictures up. Needs that for SWM.

 

I have had zero luck getting this added via email or over the phone. I tried stepping through the script Doug posted with 3 csrs. And all of the argued with me that it wouldn't work and wouldn't even try it. Over email they told me to call to have it added. :nono2:

 

Doug, I'm going to use your pic, thank you.

Should I be able to unplug the ethernet from both receivers after DECA is installed and be able to use VOD as normal through the DECA?

And will I be able to use the VOD through the R16 once setup even though it is not connected via ethernet?

 

Mine is using a green label PI-21 now. They didn't have the smaller one or even heard of it. I am debating if there would be any advantage to buy the correct one from Solid Signal.

 

The deca at each receiver replaces the Ethernet cable

 

The DECA adapter comes with its own ethernet cable and for me that replaced the ethernet cable from my switch.

All of my recievers can access the internet and VOD using the DECA cloud to my router.

 

Since we're talking DECA PIs...Do you power down the SWM PI & remove all power before adding the DECA PI? I've got my coax ready to attach the DECA adapter by my router.

 

All I've done 2 times before is go ahead and just toss them on with everything still powered, then change the network settings on the receivers and that's it./

 

Yes

No. Since the R16 does not have an ethernet port, it won't work with VOD.

 

No adavntage, it's just smaller.

 

I believe you, but Directv's computer system isn't putting it on the work orders and the CSRs although helpful are completely uninformed. Apparently when the computer generates a work order no one can change it. I'm OK, I am signed up for MRV and authorized. If I can't get DECA set up so be it.