So, I woke up at 4:30AM eatern time and they told me that the system was not updated yet. Then I called at 7:30am as I was going to work and got the round robbin about adding a regular PVR for $49 and then a 211 for $49. The when I asked to speak to a supper I get disconected. I just spent another hour and finally after moving to a second supervisor she finally agreed that I could lease a Vip 622 for $299.99. Then she started telling me that I had to sign up for an HD package. The she told me that I would have to pay an additional $4.99 for having an HD receiver if I did not subscribe to an HD package (which I do not want to do yet) and then she told me that I would have to pay an additional $5.00 for leasing the receiver. I am sorry but non of this info is in the discussions I have followed and it is not in their web site. In the end I would have to pay as much as cable! And be locked to a 18 month commitement! I told her that they are running a very shaddy operation and told her that I do not want this receiver anymore. I will have to send Charlie a detailed email explaining my frustration and my separation from Dishnetwork. I will either go with Cable or DirectTV.