My dad's contract is over. Re-open another new account?

Discussion in 'DIRECTV General Discussion' started by directv88, May 20, 2010.

  1. paragon

    paragon Godfather

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    Nov 15, 2007
    I am not getting into the discussion about whether this is ethical or not, but I don't really see how the TOS could realistically have a clause like this. Only one person agreed to terms with DIRECTV. I guess maybe they could put in specific language about a spouse or immediate family member living at the same address not being eligible for new customer discounts, but it seems like a sketchy clause to me (if it exists). I just perused the customer agreement and didn't see anything of this nature.
     
  2. boogie

    boogie Cool Member

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    Jun 6, 2009
    As long as your dad held up his end of the contractual obligation (obviously he did), there is nothing wrong with seeking a better deal or canceling service. It's done in business everyday. Your dad could try to negotiate another contract to gain what he desires or take his business elsewhere. It's the American way!

    PS- I think DirecTV might be wise to the canceling of service and and new service being established at the same address with the new customer having the same last name and phone number.
     
  3. CCarncross

    CCarncross Hall Of Fame

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    anyone saying there is nothing unethical about it has no ethics and probably low moral standards as well
     
  4. gregjones

    gregjones Hall Of Fame

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    I agree, jdspencer. But that is only one part of the problem. I like low costs from DirecTV, but I abhore the idea that DirecTV is supposed to magically lower their margin against their own interests.

    Every time the minimum wage increases, it causes inflation for everyone. The guy working at the sandwich shop get an extra buck an hour. This makes sandwiches more expensive. The cashier at the gas station gets an extra buck an hour. This makes fuel more expensive. Everyone has to pay more for anything delivered over the road (because of gas/diesel costs) or that involves people that need to be fed (hopefully all of us). The rise in costs disproportionately impacts low income people as they use more services that employ minimum wage workers. So by giving the guys making minimum wage an increase, we end up significantly lowering their standard of living.

    Why does all of this matter? Because minimum wage increases impact call center costs and installation costs and materials costs that all go into the cost to DirecTV for delivering services. But somehow DirecTV is supposed to absorb all of that additional cost because of the bad economy. Folks, the bad economy IS that set of extra costs. This is like telling rain to be less wet.
     
  5. SPACEMAKER

    SPACEMAKER Freethinker

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    It's like posting from work on company time! :D
     
  6. Big Dawg 23

    Big Dawg 23 AllStar

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    I see one draw back in that he loses his loyalty rewards he me get.


    As for raising the rates.... I personally can not take much more of the blind assumption that things can not increase during a recession. I only think where to begin.

    1. Do you think D-12 was free?
    2. Did health rates they pay for their employees drop?
    3. Has the cost of fuel dropped for service vehicles?
    4. Do you think new HD channels and over all new channels drop in price compared to previous years?

    Answer to all those are NO!!! Thus the reason for an increase in times like this. My company took huge increases on raw materials in 2008. As of today we still haven't recoup those thus cutting profit. I will bet Directv has taken some costs in years that result in a 20-25% increase to expand service or equipment costs. However, they know they can't pass that directly on and it needs to be done over time.


    As said before this is a luxury item so cancel.
     
  7. directv88

    directv88 New Member

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    May 20, 2010
    Order new service under new one year contract "directv choice ultimate" $39.99. tell directv "she"=MOM is dish ready.
    After install, return the receivers from old 1 year contract.
    Choice ultimate for 39.99 is not bad.
    I should call for them and ask if directv can hook them up with a new contract Choice ultimate for 39.99 2 year.
     
  8. directv88

    directv88 New Member

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    May 20, 2010
    Bingo.... I thought about that. Ill just give directv a call and see what i can do for my parents.

     
  9. wingrider01

    wingrider01 Hall Of Fame

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    Sep 9, 2005

    so you do not have directv service?

    Cell phone probably will not work either, reverse lookup will give the address that the cell phone is registered to.

    What address are you planningon giving? Yours, your parents or who's?
     
  10. directv88

    directv88 New Member

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    May 20, 2010
    My parents have directv service till now.
    Great thing that my parents building apartment has 2 different addresses :lol:
    planning to use a cell phone.

    Edit 2:53pm------> I made the phone call to directv for my parents, my parents signed for a 1 year contract and 2 year commitment. Now my parents claim they didn't understand the directv sales person to well of how fast they were talking, my parents didn't even hear the 2 year commitment deal. Now what?
     
  11. CuriousG

    CuriousG Mentor

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    Nov 23, 2006
    Spouse's name and a different/cell phone most definitely worked two years ago. My situation was a little different, though. At the time, I decided to leave D* after many years because I finally got tired of waiting for new services and E* had a good deal at the time. After a year, I was fed up with E* terrible customer service so called D* to re-establish service. Because I had been a customer a year earlier, DirecTV wanted to charge me full list price for new equipment. No incentives, no "new customer" discount, nothing but a pile of cash. My wife's name and cell phone got me a new customer package.

    I didn't and don't have even a twinge of guilt. They take care of them and I take care of me. That is the American way (not that I like it that way).
     
  12. JLucPicard

    JLucPicard Hall Of Fame

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    They may have signed up under a deal where the package price was locked in for one year. The "commitment" period is tied to getting equipment/installation/etc. I thought the commitment period for basic, standard def receivers only (D12's) was either 12 or 18 months, but there may have been a change where brand new customers are all intially a 24 month commitment regardless of equipment. I've been with DirecTV far too long to know the recent guidlines.

    Anyway, it is not inconceivable that they may still be within a programming commitment, though their 12 month package price deal may have expired. In that case, cancelling now would incur about a $240 charge (if they've still got 12 months left on their commitment).

    A side note that I may get hammered for, if someone is reading me "legaleez" stuff that may set requirements on me, I will ask to have it re-read, slow down, whatever it takes for me to understand what I'm agreeing to. If I don't understand it, and still agree to it, then that's on me.
     
  13. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    It's shady, but far from immoral. I would not do it, myself, however.

    And all these people saying that DIRECTV shouldn't raise prices because it's a recession....puh-leez. DIRECTV can do whatever they want with their prices. If they raise them too far, people will stop paying. Until that happens, they will continue with the incremental price increases. Remember, their first obligation is to their shareholders. DIRECTV has an obligation to them to make as much money as they can, not an obligation to you to help you out during the recession.
     
  14. dpeters11

    dpeters11 Hall Of Fame

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    And their cost of doing business goes up.
     
  15. directv88

    directv88 New Member

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    May 20, 2010
    Problem solved and the neighbor. Account will up to the "Premier package" $114 (5) receivers, protection $5.99

    $114.99 Premier package
    $ 19.96 (4) receivers
    $ 5.99 protection

    Total $140.94
     
  16. bidger

    bidger Hall Of Fame

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    "...and the neighbor"?
     
  17. Guardian

    Guardian AllStar

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    :icon_peac This is CORRECT
     
  18. max1

    max1 Godfather

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    Why not switch to Dish and get the new customer offer and in a couple of years you can switch back to d. If you have a cell phone you can use that number to get new customer offer when you switch back.. I have done that a couple of times and it's more of a pain. What we decided to do is we divide up the costs so it's not that expensive if you can do that. That could be another option. If you your happy keep it and divide up the costs.
     
  19. directv88

    directv88 New Member

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    May 20, 2010
    One problem, dish don't have the YES ch.
    Dish is waaaaaaaay better then dtv, their DVR's work better then DTV's, even the HD CH's look crystal clear.

     
  20. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    Oh boy, here we go......;)
     

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