My dad's contract is over. Re-open another new account?

Discussion in 'DIRECTV General Discussion' started by directv88, May 20, 2010.

  1. marker101

    marker101 Legend

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    Nov 6, 2007
    this thread is amusing. so you wanted to cancel and go about with a $40 promotional package trying to beat the system to try to save some money, and in the end walked away with a $115 top of the line programming package?

    wow, what a deal! :)
     
  2. paragon

    paragon Godfather

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    Nov 15, 2007
    I suspect from his broken sentences that he is now stacking accounts with a neighbor, but I could be wrong.
     
  3. NorfolkBruh

    NorfolkBruh Legend

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    Jun 9, 2007
    Forgive my 3 cents but a TOS (except in the world of right wingers) has little reflection of morality. For 'morality' and 'ethics' there are regulations. Morality and ethics would mean the TOS is fair to both sides. NO ONE thinks a TOS is fair to consumers! There is nothing unethical about starting new and there's nothing immoral about it. A TOS sets up a set of conditions whereby you agree to abide by a certain set of rules. Once the contract has been fulfilled and the equipment has been returned there is no TOS. It is a NEW customer (not even churn applies because the contract has been fulfilled). So what they are at the same address!
     
  4. matt

    matt New Member

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    Jan 11, 2010
    The problem I have with it is that it costs D* money to start a new customer. You think that free install tech visit with the free dish, free multiswitch, free cable, free connectors, and all the free receivers you can get now doesn't cost them anything?
     
  5. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    And in turn the other paying DIRECTV customers?
     
  6. markfp

    markfp Legend

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    Mar 9, 2010
    Terms of Service are always skewed in favor of a company because they write the terms and provide the service. Doesn't matter whether it's a satellite or cable company, a phone company or a company that comes in and cleans your house. The problem is very few people bother to read them before signing. Of course, the customer always has the right not to agree with the TOS and opt not to use that service.
     
  7. adkinsjm

    adkinsjm Icon

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    Mar 25, 2003
    I was thinking the OP was an infamous poster who ran up a $1,300 DirecTV bill using his dad's social, but account stacking seems to be the case, especially in NYC.

    Off topic, but I worked in a Dish call center for a few months several years ago when I needed work. The trainer flat out said account stacking was a problem in NYC with Indians and Pakistani's sharing receivers to watch cricket, which is why their cricket package is on one receiver only, or was anyway.
     
  8. directv88

    directv88 New Member

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    May 20, 2010
    I don't understand, stacking accounts?

     
  9. jfalkingham

    jfalkingham Godfather

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    Dec 6, 2005
    How is this unethical?

    You take the offer, it's 12 months discounted and a 24 month commitment. You pay your bills on time for 2 years, you can cancel or negotiate a new deal or go elsewhere. As long as you met the terms of the original agreement then you are free and clear to do as you please.

    DIRECTV made their money, and if the lost money for the 2 year commiment, then shame on them for poor business judgement.

    It's tv folks, not a congressional swearing in oath. Oh wait a minute :eek2::eek2:
     
  10. bpaulson

    bpaulson Legend

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    Jul 12, 2009
    I'd say go for it... I currently have 4 HD DVR's (so $199 * 3 = $597 + MN Sales Tax), one of those was free (refurb), one I bought from DirecTV with the order (also refurb), I bought one at best buy (new) and one from Newegg (new).

    All the people paying $199 for the DVR's plus $5 per receiver, plus $7 for DVR service plus $10 for HD service, plus programming payments... directv has to make money somewhere. Equipment is dirt cheap when bought in bulk and I'm sure most reconditioned DVR's are paid for within probably 3 years and probably have that long of a life cycle or longer.

    To be fair, my dad could have done this but I called up on his behalf and got him free installation of an HD dish, free HD DVR (new HR23 when they were scarce and hard to find) and some credits per month. I believe he had been with DirecTV for 5 years or so. My advice would be first to call and cancel and see what DirecTV would be willing to offer... if they don't budge or can't come close to the deal of a new subscriber then it's time to do what you're doing or switch to dish.

    I personally love DirecTV but don't like a lot of the policies they've been putting into place lately.
     
  11. matt

    matt New Member

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    Jan 11, 2010
    Yep
     
  12. ThomasM

    ThomasM RF Engineer

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    Jul 20, 2007
    Milwaukee, WI
    A lot of people play silly games all the time with whatever outfit they can. Here in Wisconsin, it's popular to run up a huge utility bill (gas & electric) during the winter when the state law prohibits disconnection. Then, in the Spring when service is disconnected a "new tenant" calls in and asks for service. When asked about the huge bill at the same address, the utility is told they "moved out-I'm the new tenant".

    Unlike the electric company, DirecTV knows that a lot of people are strapped for cash and would like to retain them as customers. That is why they have numerous "secret" lower-priced package options that they reserve for folks who need to lower their bill but don't want to cancel.

    Instead of playing games, why not just call DirecTV and tell them the situation? They may even come up with a solution that is BETTER than the one-year new customer discount...after all, a year goes by pretty fast!
     
  13. bpaulson

    bpaulson Legend

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    Jul 12, 2009
    That disconnection rule is BS... we have it here in Minnesota as well.

    It's the reason gas and electric bills are so damn high :(
     
  14. TBlazer07

    TBlazer07 Large Member

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    Feb 5, 2009
    Florida
    A) People move in and out at the same address all the time. New renters, new buyers. Could even be a son taking over his dad's house because his dad moved away t o retire.
    B) Their SMS system can't even lookup by address only by Phone Number or account number and maybe another field (it's been a while).

    If you use a different phone number and different SSN there will be no problem. Where I used to work customers called in and did that often for DirecTV service. Frankly though, is it really worth the hassle?
     
  15. amorse2183

    amorse2183 Legend

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    May 24, 2006
    maybe I missed it but if OP were to have the mother open the new account wouldn't they have to pay new lease fees for any receivers? even if they didn't have to pay the lease fees, wouldn't they have to pay for new access cards for all the receivers? it seems with the lease fees paid up front it might be wise to just call directv and try to make a deal to keep the service under the father's name
     
  16. matt

    matt New Member

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    Jan 11, 2010
    Last time I checked, new customers got a HD DVR, HD receiver, and 5 SD receivers for free.

    I think the idea is that they cancel service, send back leased IRDs and hide owned IRDs, pull the dish, and act like they never had service and get a new dish and new IRDs.
     
  17. directv88

    directv88 New Member

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    May 20, 2010
    Bingo...

     
  18. matt

    matt New Member

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    Jan 11, 2010
    Yep. Well thanks for making my bill go up. I know it wasn't just you alone (others doing it, new bird, rising fuel costs, health care, etc), but people who do stuff like what you are doing are helping cause it.
     
  19. directv88

    directv88 New Member

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    May 20, 2010
    That was the paln, but didn't happen.. neighbor will take care of the other half. Price hike
    PREMIER ($114.99)
    Protection ($5.99)
    receivers (4) $19.96


     
  20. matt

    matt New Member

    4,858
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    Jan 11, 2010
    So you and your neighbor are sharing one account?
     

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