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My Deca unit caught on FIRE!

Discussion in 'DIRECTV Connected Home' started by BubblePuppy, Aug 24, 2012.

  1. Aug 25, 2012 #21 of 144
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Inquiring minds want to know I'm told.... ;):D
     
  2. Aug 25, 2012 #22 of 144
    BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    Update: I just got off the phone with Taven, great guy. He was actually appalled when he read the notes from last night and saw what little was being done because of the issue. So now two HR24s will be installed Monday, the installer is instructed to go over every connection from dish to boxes and look over the burnt deca. Also he added Showtime and Starz for 6 months. When I told Missy that there won't be any more external deca's in the house she was greatly relieved as she has a deathly fear of fire...fire where it shouldn't be. I'm relieved also.
    Thanks to everyone who expressed concerned and relief that nothing really bad happened. I appreciate that.
     
  3. Aug 25, 2012 #23 of 144
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That is really great news to hear about...especially the concern and follow-up.
     
  4. Aug 25, 2012 #24 of 144
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Great news!

    It's also caused me, and probably others, to check out various power supplies and rat's nests.... (no, I am not suggesting yours was a rat's nest!) to make sure everything is running within temp and is not enclosed.

    Is there any chance any pet or animal could have chewed on the cable?
     
  5. Aug 25, 2012 #25 of 144
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Wouldn't look likely from the picture. The connection to the DECA looks like the point of failure "to me".
     
  6. Aug 25, 2012 #26 of 144
    NR4P

    NR4P Dad

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    I see an FCC label on the DECA unit but not a UL or ETL label. Those are the labs that test things for safety. I don't even plug in a 5v or 12v wall transformer unless I see a UL or ETL mark on it.

    These agencies test for things like this.
     
  7. Aug 25, 2012 #27 of 144
    BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    I thought about heat build up but the television stand where the dvr and dvd disc player are located is open in front and back so I would think there wouldn't be any heat build up. The more I look at the burnt ends the more I think there was some sort of short. What caused the short is a mystery because of the way it seemed to slowly deteriorate.
     
  8. Aug 25, 2012 #28 of 144
    P Smith

    P Smith Mr. FixAnything

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    Other reason could be if the shield wires didn't come in good contact with F-connector (?) at DECA box; that could create some resistance ( a few Ohm) so increased voltage's drop to that level and the shield connection become a heater.
     
  9. Aug 25, 2012 #29 of 144
    ndole

    ndole Problem Solver

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    I didn't realize that Directv contracted through GM for these :confused:
     
  10. Aug 25, 2012 #30 of 144
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Fixed your post...home of the Pinto....the only car sold with marshmellows in the glove box. :D
     
  11. Aug 25, 2012 #31 of 144
    ndole

    ndole Problem Solver

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    I was thinking something more contemporary. Something with some flammable batteries :lol:
     
  12. Aug 25, 2012 #32 of 144
    viclovr

    viclovr AllStar

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    since the hr24 has an integrated deca unit. doesnt it mean that the same hardware from the external unit be there or is the deca built into it in a different way?
     
  13. Aug 26, 2012 #33 of 144
    dielray

    dielray Legend

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    Same or similar chips. The suspect here is the connector. I see shorts in the field daily, so this is very concerning if that is the true cause.
     
  14. Aug 26, 2012 #34 of 144
    Mike_TV

    Mike_TV Legend

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    Thanks for the follow up. Kind of sucks that you had to call multiple times to get this fixed the right way.
     
  15. Aug 26, 2012 #35 of 144
    RAD

    RAD Well-Known Member

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    Dripping...
    BubblePuppy, you might want to log this problem at http://www.cpsc.gov/. Yes DIRECTV will be fixing your problem it might be worth for the Consumer Product Safety Commision to know about something that might have started a fire.
     
  16. Aug 26, 2012 #36 of 144
    P Smith

    P Smith Mr. FixAnything

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    If that broken end of the cable is permanently attached to the DECA box then DTV must recall all such DECA boxes before real tragedy will happen.
    It it detachable short coax cable then quickly replace all of them.
     
  17. Aug 26, 2012 #37 of 144
    BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    It was the permanent "Sat Rcvr/ Power" end.
     
  18. Aug 26, 2012 #38 of 144
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It's just a pigtail attached to a connector and then shrink tubing.
     
  19. Aug 26, 2012 #39 of 144
    P Smith

    P Smith Mr. FixAnything

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    Is there F-type (threaded)connector inside under shrink tube ?
     
  20. Aug 26, 2012 #40 of 144
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It looks like it, but I'm not cutting one up to find it.
     

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