As I have stated before I had been with Time Warner for over 20 years, so making the switch to directv was a VERY scary choice for me. Well, I got up the nerve and I made the switch 10 ten days ago. I will report on what I have encountered these first 10 days. First off, my installer came exactly on time in a directv truck, he was absolutely wonderful. He listened to everything I said, put the dish exactly where I had hoped it would go on the roof, his wiring was top notch and we actually had a fun time talking and such, now I know this could be hit or miss, but I was so happy with him I called his supervisor and told him. The tech gave me his own cell number and told me to call him ANYTIME and he will come right out. Now, onto the televison, first off let me say that this is the ABSOLUTE best hd picture I have ever seen, and I am being completely honest. I have never seen a picture like this, it blows my mind each time I watch the t.v. The "user" experience (hr-34) has been the most INCREDIBLE/MIND BLOWING/FUN t.v. experience I have ever had!! Every time I hit the power button on my harmony one and the t.v. comes on I get this little rush, coming from the tw sa8300 it is like I am controlling a n.a.s.a. computer or something. Think about it, I can recored 5 shows at once, I have my own custom guide, 30skip, 12 hour skip in guide, when I used to record seinfeld they would be strewn all thru my "list", NO directv automatically puts them all into a "seinfeld folder", is this some kind of witchcraft or something. I could go on and on about the incredible features, but I won't bore you. Has anything bad happened you may ask, well not really except that I have seen the "rain or cloud fade twice" but we have had some bad storms also. I can live with that little annoyance to get all the other perks. Other than the rain fade I can HONESTLY say that so far I have had nothing but an incredible experience. Now I know it has only been 10 days, but for anyone out there on the fence that has not EXPERIENCED this thing called directv, you have no idea what you are missing out on. I will post a new review after 2 months or so.