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My Genie Upgrade. Not!

Discussion in 'DIRECTV Installation/MDU Discussion' started by VaJim, Jul 18, 2013.

  1. Jul 18, 2013 #21 of 115
    VaJim

    VaJim Godfather

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    just checked the settings area....my dish is a slimline-5, 1080i...Sony Bravia....the receiver is a HR21-100, ver. ox6d8
     
  2. Jul 18, 2013 #22 of 115
    inkahauts

    inkahauts Well-Known Member

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    Or he doesn't have a swim in his system.

    Pretty sure he doesn't since he only has one tuner working in the bedroom


    What exact equipment do you have and how many tvs do you have VaJim?
     
  3. Jul 18, 2013 #23 of 115
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Sounds like your equipment is all right. If it were me, I'd take the HR34 rather than wait a half year.
    What ever way you go, best of luck.
     
  4. Jul 18, 2013 #24 of 115
    inkahauts

    inkahauts Well-Known Member

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    Theres really no reason for him to touch the dish other than replce the lnb. The dish you have will work fine with as is installed.
     
  5. Jul 18, 2013 #25 of 115
    VaJim

    VaJim Godfather

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  6. Jul 18, 2013 #26 of 115
    inkahauts

    inkahauts Well-Known Member

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    Wait, something is still missing here. It sounds like you have 2 hd dvrs? Or am I just reading that wrong?

    And yeah, you need them to upgrade your dish to swim lnb, then pop the genie (dont wait, jump now) in the living room and connect the hr22 you have to your tv upstairs, and set it for both tuners (swim allows one line for both tuners now) and turn on MRV which will allow you to see and play back shows from either dvr to the other. If he didn't know about MRV you just got the newbie that has no clue about anything.
     
  7. Jul 18, 2013 #27 of 115
    VaJim

    VaJim Godfather

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  8. Jul 18, 2013 #28 of 115
    peds48

    peds48 Genius.

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    The above concerns me. The only reason I have seen dishes with 3 or more monopoles is because the are improperly installed so service tech instead of remounting the dish starts adding monopoles
     
  9. Jul 19, 2013 #29 of 115
    St8kout

    St8kout New Member

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    When I moved into a new house last year my installer said he had to remove the dish from the eave of the house due to so some new directive, so now it's mounted to the wall below the eave. I can only guess that the eave is no longer deemed strong enough because even though he installed the new SWM dish it was physically the same size as the one he removed.
     
  10. Jul 19, 2013 #30 of 115
    VaJim

    VaJim Godfather

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    the other part that makes me upset, is that even if I agreed to the hr34 and went with the new dish on the pole, the installer still would have had to come back another day (ugh) because I would have had to call Ms. Utility to mark the ground before he digs. Way to go Directv.
     
  11. Jul 19, 2013 #31 of 115
    Bill Broderick

    Bill Broderick Icon

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    When you said that the dish has 3 support brackets, were you including the large 2" pipe in that count or were you saying that you have a 2" pipe and 3 additional monopole supports?
    [​IMG]

    A standard Slimline setup should essentially look like this

    [​IMG]
     
  12. Jul 19, 2013 #32 of 115
    peds48

    peds48 Genius.

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    I am still having trouble understanding the above. How is that DirecTV's fault? "call before you dig" appears to be the law where you live
     
  13. Jul 19, 2013 #33 of 115
    Bill Broderick

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    ... plus you were the one who wouldn't allow a roof installation. You were given an option that would have allowed for immediate installation and you refused that option.
     
  14. Jul 19, 2013 #34 of 115
    VaJim

    VaJim Godfather

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    I didn't think I said it was Directv's fault. It is true that I was given the onsight install options, it sure would have helped if the CSR (don't they keep track of the dish I have) told me in advance to plan for a possible dish re-location. After 10 years you'd think I would have learned how all this works.

    Thanks for all the help and suggestions.
     
  15. Jul 19, 2013 #35 of 115
    peds48

    peds48 Genius.

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    you quoted the wrong person
     
  16. Jul 19, 2013 #36 of 115
    VaJim

    VaJim Godfather

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    sorry....one was talking refusing an option while the other was mentioning fault. I'm done.

    Thanks
     
  17. Jul 19, 2013 #37 of 115
    VaJim

    VaJim Godfather

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    yes....mine looks like your pics.....2 thin legs/arms and 1 base pipe....just like that.

    Thanks for the pics!
     
  18. Jul 19, 2013 #38 of 115
    Bill Broderick

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    I did so intentionally. I was attempting to add on to your original comment.
     
  19. Jul 19, 2013 #39 of 115
    Bill Broderick

    Bill Broderick Icon

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    Then this whole episode was the installers fault. There was no reason for him to replace your existing dish. The only thing that he needed to do was to replace the LNB on your existing dish.
     
  20. Jul 19, 2013 #40 of 115
    inkahauts

    inkahauts Well-Known Member

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    This really is bizzare if he saw that and thought he needed to replace it.
     

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