Last week after the CE I could get the UP to show up...very slowly...but couldn't do anything with it. I sent a diagnostic report about it at the time. This week I have a new problem, the UP shows up very quickly except it is empty. I tried to send a report and get an error that it couldn't send it. I have checked system test to make sure it is connected and I have rerun network setup and every time it says I am connected to the network and to the internet. Anyone have any ideas. BTW, MRV is working between my HR21 and HR20. It is just the H21 that doesn't want to play. They are all connected via DECA.