My Hopper/Joey Install Experience

Discussion in 'Hopper System Support Forum' started by James Long, Mar 15, 2012.

  1. domingos35

    domingos35 Icon

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    Jan 11, 2006
    my DLP and my Hoppers Picture is awesome
     
  2. AZDude

    AZDude New Member

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    Apr 22, 2012
    Installer showed up about 12:30 to install a 1 hopper/ 3 joey system. Used all existing wiring and seemed to know what he was talking about even tho it was only his third hopper install. Most of the install time was spent waiting for software to download. Tech only had to make one call to ask if he could install the second Joey as soon as the first Joey paired. He chose to wait it out. Tech left with everything working at about 3:00PM. Overall a very good experience.

    By the Way.....All of my TV's look awesome.
     
  3. mdavej

    mdavej Hall Of Fame

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    Jan 30, 2007
    Gef, you have wiring issues. What you describe is not normal and is not a problem with your tv. Need to get a tech back out there, hopefully a more knowledgable one.
     
  4. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

    50,884
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    Michiana
    All of DISH's live channels are in 1080i or 720p ... for the content that DISH provides in 1080p (a few Video on Demand movies each month) the receiver will switch to 1080p output and test to see if your set will accept it. The same for 3D televisions. Choose 3D content and the receiver tests then falls back to 2D if 3D is not detected.
     
  5. jgcecg

    jgcecg New Member

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    Apr 18, 2011
    I am still getting used to the Hopper. In some ways I regret moving from Direct TV DVR. Too soon to tell.

    I had my Hopper and 1 Joey installed on April 26 in the San Jose CA area. I took about 2 hours to check my existing DirectTV wiring, which they used unchanged, and remove the direct TV dish and install the new dish on my roof. I have no problems at all. Everything works fine.

    I am still getting used to the Hopper software and the folders. The one thing I miss is the Direct TV ratings using the Rotten Tomatoes system as well as there existing star ratings.

    If I went into a store and saw the hopper interface I am not sure that I would have changed from Direct tv, since it is so different.

    Also if you call direct tv cancellation line, NOT the main line, they will offer you their new 1TB 34? DVR for free as well as reduced monthly price, if you are cancelling

    Does anyone have a good way to organize the Hopper folders? If you put a show in a folder can you delete it from the default folder?

    I am also not sure how useful the prime time anytime feature is for me. I am assuming that prime time anytime shows are stored on the Dish Partition and not the users one?

    Any suggestions about using folders?
     
  6. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    I've found folders by title to make the most sense.

    DirectTV's "1TB" 34 offers 200 hours of HD user storage. Dish's Hopper 2TB drive, in addition to PTAT, offers 250 hours of user storage (with 500GB), increasing to 500 hours user storage (with 1TB) with sofware version S209. The size of the drive is irrelevant in both cases - it's the user space that matters. In addition, with Dish, you have unlimited ADDITIONAL storage easily accessed on the Hopper with external hard drives.
     
  7. wgf

    wgf New Member

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    Apr 30, 2012
    When I turn my TV off it shuts off the hopper. When I turn the TV on the hopper comes back on. When the hopper is off none of the joeys work either. I disconnected the HDMI cable from the hopper and now it works fine but of course I can't watch the TV.
     
  8. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    Jan 23, 2008
    Sounds like CEC to me
     
  9. May 1, 2012 #289 of 492
    rld37

    rld37 Cool Member

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    Sep 19, 2007
    What is D* cancellation line?
     
  10. May 1, 2012 #290 of 492
    mdavej

    mdavej Hall Of Fame

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    When you call the main line at DirecTV say "cancel" and you go to customer retention and may get a better deal, or they may tell you to take a hike.
     
  11. May 2, 2012 #291 of 492
    gbeenie

    gbeenie New Member

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    May 2, 2012
    The Hopper/Joey isn't limited to RF remote control, is it? I haven't had a DISH system in many years, and my in-laws are still stuck with 1998 receivers (that prevent me from getting them a Harmony remote); I'm hoping DISH has wised up on this.
     
  12. May 2, 2012 #292 of 492
    gbeenie

    gbeenie New Member

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    May 2, 2012
    You've got control-over-HDMI activated on either your TV, the Hopper, or both.

    EDIT: My money's on the TV.
     
  13. May 2, 2012 #293 of 492
    mdavej

    mdavej Hall Of Fame

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    No it isn't.
     
  14. May 3, 2012 #294 of 492
    gbeenie

    gbeenie New Member

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    May 2, 2012
    Yay! I just bought a Harmony One, and I'd have hated to have a major part of my system beyond its control.
     
  15. May 3, 2012 #295 of 492
    P Smith

    P Smith Mr. FixAnything

    26,261
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    W.Mdtrn Sea
    when it will support ZigBee (two ways) ...
     
  16. May 6, 2012 #296 of 492
    fuzzface

    fuzzface Mentor

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    Feb 1, 2011
    Had 1 Hopper and 1 Joey installed yesterday and a 625 and 722K removed. Everything took under 2 hours and seemed to go rather seamlessly. The only surprise (to me) was that the installer told me Dish pretty much required the Hopper to be connected to the internet. He told me it would receive NO updates unless it was connected. I ended up letting him install some homeplugs to do this and am actually pretty happy with the whole thing.
     
  17. May 6, 2012 #297 of 492
    tcatdbs

    tcatdbs Icon

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    This seems odd, updates come through the dish (I thought). Hope it's not true since I'm having my install 2 days before I'll have internet (new house). Can't you just plug a cat5 cable from a router into the hopper?

     
  18. May 6, 2012 #298 of 492
    P Smith

    P Smith Mr. FixAnything

    26,261
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    Jul 25, 2002
    W.Mdtrn Sea
    updates of FW, EPG coming from sats
    yes, Cat5 is OK to h2k for most of cases, sans DLNA for Joye(s)
     
  19. Gerard

    Gerard New Member

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    May 10, 2012
    Were you able to get the Home media app working?

    I have had the system siince Sunday.

    I have my Win7 Pro Desktop computer running Serviio (a free media server for Window, Mac and Linux. It enables streaming video, audio and images to your DLNA certified devices)

    I can see the computer that has the music, pictures and videos but, have not been able to view or play the files.

    It just stays in the loading process...
     
  20. njk986

    njk986 Cool Member

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    Mar 29, 2010
    PlayOn server works great. Just have to have whatever tv you play it on directly connected to the network, or have a HIC installed.
     

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