Had a Genie HR34 and 2 clients installed this past Saturday. There is no You-tube in Extras. All the other things are there and Pandora is there and working.. I still have my HR20-700 and it has all the stuff in Extras including You-tube. Also, I'm unable to pull up apps on the Genie. I get the "loading apps this may take a moment" message. It is not my wireless connection or the router they are working perfectly. Why is this, what should I do?