First, I want to be clear that I am not blaming my installer at all. I really cannot see where any of this would be his fault. Not an independent guy but from one of the large installers. Just seems like a break cant be caught anywhere. I ordered Directv last Saturday, Oct 13. I scheduled it for last Thursday afternoon. Late last Wednesday afternoon I received a call that there were out of receivers HR20 and I needed to reschedule. So, I rescheduled for next available which was Saturday afternoon. Saturday comes around and it is on. I am getting the HR20 as mentioned plus a standard receiver. Install took about 5 hours or so, cabling ran in the gutter (two story house) and the dish has to be on one side of the house and ran to other side of the house where the rooms for the two receivers are located. Hooked up the two receivers. Standard receiver works fine. Setup of HR20 and there is no joy. Never really gets past the satellite setup screens, meters on the screen alternate from 90’s to 0, etc. Portable signal testing apparently looked good so come to the conclusion that the receiver is DOA. But there is not another receiver on the truck. So, has to come back next day, which is today. Meet the guy at the house after church today, he hooks up new receiver. Same problem, although the screens are quicker (something that the installer noticed yesterday). So troubleshooting along, bypassed the ground block, things seem to work. Swapped out ground block, and things still look good and the meter is reading in the 90’s. Get through the set up screens, activated the receiver, and I see TV, even HD! Looks awesome! Yay! But, as the guy is loading up the truck I am bouncing around the various HD channels and I start seeing problems (MGM HD was the first) and eventually the other HD’s start dropping off, locals disappear, etc. Guy starts checking into it and the on screen meters are doing the same thing as the day before. (Note, the basic receiver works fine). So, now the wiring is suspect. So, he reran the wiring to the HR20 (dual line) but now through the attic. Get that done, hook up the wires to receiver, reset receiver, no joy. Same thing. Now the thought is that it is the LBNs on the slim line dish. But no extra LBN in truck so he is going to get one tomorrow and come back out in the morning. Yesterday when I had to wait for the new receiver today I had a good feeling that all would be done and things great. Now I am feeling discouraged and am expecting more problems tomorrow. Hopefully things will get better….