My Teams | Upcoming Games removed from DVR menu

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by the2130, Sep 25, 2020.

  1. the2130

    the2130 Active Member

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    Until the recent update, I could go to Discover | Sports | My Teams | Upcoming Games and see all upcoming games for the teams I follow. I used that to program the DVR for upcoming games, but those options have now been removed. Why do these software updates have to remove existing functionality?
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Perform a CLEARMYBOX. This will clear the guide data database. Allow 24 hours for everything to recover.
     
  3. the2130

    the2130 Active Member

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    Are you saying those menu options still exist and haven't been removed by the software update?
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Try his suggestion.

    Rich
     
  5. the2130

    the2130 Active Member

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    It didn't help. The My Teams | Upcoming Games option has been removed from the menu by the recent update.
     
  6. compnurd

    compnurd Hall Of Fame

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    I have it. Main menu. Sports my teams. Upcoming games
     
  7. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Your profile shows you're using a HR34-700. Is that correct?
     
  8. the2130

    the2130 Active Member

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    I have an HR54.
     
  9. the2130

    the2130 Active Member

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    What model DVR and software version?
     
  10. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    HR54-200 (0x1410) - C61K-700 (0x13f5).
     
    compnurd likes this.
  11. compnurd

    compnurd Hall Of Fame

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    HS17-500(1410) and (13F5) on 6 clients
     
  12. the2130

    the2130 Active Member

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    My HR54-700 also has the 0x1410 version of the software. I also have an HR24 connected with whole-home DVR. I wonder why those options are missing from my HR54? If CLEARMYBOX didn't fix it, what else could I try? I guess I could call DirecTV, but they never seem to have a clue.
     
  13. b4pjoe

    b4pjoe New Member

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    I also have an HR54-700 with 0x1410 and I still have those options. You might try forcing a re-install of 0x1410 with the:

    1) Red Botton reset
    2) at the "hello" screen type 0,2,4,6,8 into your remote
     
  14. compnurd

    compnurd Hall Of Fame

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    Did you actually setup my teams? you can do it also from the sports app from TV apps
     
  15. the2130

    the2130 Active Member

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    Yes, I've been using that feature for years. It only disappeared from the menu recently, after the latest software update. If I go to the Scoreboard app in TV Apps, it shows my teams. And if I go to Discover / Sports/ My Teams, I see a listing of the next event for my teams. However, the navigation menu on the left side only shows the following options:

    By Date
    By Sport
    PPV Events
    Sports Shows

    The My Teams Option, which previously showed all upcoming events for my team, is missing.
     
  16. compnurd

    compnurd Hall Of Fame

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    What if you go TV Apps-Scoreguide-My Teams-Edit my Teams
     
    Last edited: Oct 1, 2020
  17. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Mine shows

    By Date
    By Sport
    My Teams
    PPV Events
    Sport Shows
    ScoreGuide
     
  18. the2130

    the2130 Active Member

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    From the TV apps, nothing comes up - it just goes to a gray screen. However, if I go to Settings / Add/Edit My Teams, my teams are selected.
     
  19. the2130

    the2130 Active Member

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    Thanks, I'm giving that a try. The software is downloading now. I'll check tomorrow and see if there is any change in the menu.
     
  20. compnurd

    compnurd Hall Of Fame

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    when it finishes reboot the box again.. this will clear everything out
     

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