I've been trying to get the broadband/mobile component of my LP package activated...to no avail. The online methods thus far have not worked. As backup the NBA has a ticket system, but the so-called upload server never works (they want proof of LP subscription from DTV and your acct #). The backup to that is to fax the info which I have done twice in the past 10 days. I found a number for LP Broadband support (888 622 0178) but they insist they have nothing to do with activation and the guy had the nerve to tell me that fax "is the least reliable method of communication". When I informed him that was the only option left for me he said I should email my info to firstname.lastname@example.org I told him I was not very hopeful. He apologized several times and said there was nothing else he could do. Any ideas?