Need a little advice (adding receivers)

Discussion in 'DISH™ High Definition Discussion' started by zer0cool, May 28, 2009.

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  1. zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    Currently, we've got a VIP622 which is connected to our main (67" Samsung) TV, and also provides signal to our bedroom standard def TV. We also have a 311 receiver connected to our standard def TV in the front living area.
    My stepson is moving back home this weekend, and bringing his 40" HDTV with him, which we want to add a second HD-DVR to.
    After speaking to Dish, we can add a second HD-DVR (722K) at no cost, and an additional $12.98 per month (which stepson will pay). This will also provide signal to his sister's SD-TV. (Actually, he will get the current 622, and the 722K will probably go to the main set).
    So far so good. The catch being, I had anticipated upgrading to the 922 as soon as it became available. however, if I add a receiver now for my stepson, I won't be able to get a 922 for 12 months. I asked if I would be able to pay an "Upgrade fee" to get one, but was told my only option would be to actually purchase the 922 or wait 12 months. now if the 922 comes out in July, that's a long wait. (Of course if it were coming in July for sure, I'd just wait for it), but knowing Dish, it could be November or later before the 922 is actually available.
    Of course, I could probably go the route of yelling and whining, threatening to cancel, etc., when the 922 does come out and try to get one that way. Seems a little dumb that dish would want to wait, when they could get my extra $13.00 right now, and then charge me a $200.00 or so upgrade fee for a 922 when it's available.:confused:
     
  2. coldsteel

    coldsteel Hall Of Fame

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    There's a possibility you may be able to talk Dish into overriding the wait time when the 922 comes out. However, the 922 will probably be more than the $200 you're hoping for. Basically, the $200 you spend now for the 722 would be wasted in this case. It definately will not go toward the 922 upgrade.
     
  3. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    Personally, I plan on waiting 12 months after the 922 is released before I order one. Every ViP DVR released has been buggy on release. The 922 may be the exception, but I'm not willing to be a post-release "late-beta" tester to find out.
     
  4. zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    Well, after 4 phone calls in which the promise was made of a free 722K, then a 722K for $125 or a free 622, but no 922 for a year, I finally got up high enough in the chain to get the following: 722K for $50.00 (w/OTA module), no charge for installation, monthly bill goes up $2.00, plus an override clause on my account allowing me to exchange the 622 for a 922 (as if I never added the 722K) when it comes out. Best of all, they had an install time open for this Saturday morning.
    My first call today was particularly frustrating, as the CS rep had no idea what the 722K OTA module was, and after placing me on hold for five minutes, told me "You will have to go to any local retailer for that. It is not something dish network sells". It was at that point I asked for a supervisor, who told me that the free 722AND the ability to keep my 311 (5 TV's connected) I had been promised five minutes earlier would not be possible. He then transferred me further up the ladder to get the deal I ended up with.
     
  5. dbrakob

    dbrakob Godfather

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    Apr 25, 2006
    how did you get your bill to go up only $2. I thought it was $12 ($6 DVR function fee, $6 DVR lease fee)
     
  6. harsh

    harsh Beware the Attack Basset

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    Lease fee is $7 and DVR fee is $5.98.

    I don't understand what the deal is either unless AEP became involved.
     
  7. coldsteel

    coldsteel Hall Of Fame

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    Two possibilities.

    1. He has AEP, so no DVR fee. Was paying $5 for 311, now paying $7 for 722.

    2. He had a TV2 fee on the 622, and was rolled into DDA to waive the TV2 fee, which offset the DVR fee for the 722, and he has a jack/broadband connection for the 722, or doesn't realize he'd have a TV2 fee for the 722 also...
     
  8. CABill

    CABill Hall Of Fame

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    Possibility 1 gets you to really only paying $2 more, but don't discount the possibility that the CSR only mentioned the $2 increase and failed to mention the additional DVR fee, entered some offsetting credit, ...

    Possibility 2 doesn't produce exactly $2. It would be off by the $0.98 Advantage part of DDA. $5.98 -> $5 DVR fee, $5 TV2 fee disappeared, $5 311 -> $7 722.

    In my experience, it is pretty common for the next bill to not be what the person on the phone tells you it will be. Waiting until the next bill gets generated online and checking is the only way to be sure.
     
  9. Jun 1, 2009 #9 of 12
    zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    Yep, I have AEP.
    And I won't truly believe the $2.00 change in bill until I see it for myself.
    (Always some hidden fees along the way).
    Install was very well done Saturday, even routed my OTA rooftop antenna cable to my Stepson's room. Moved the 622 in there, and set up the 722K in the Family room. So far, everything works great.
     
  10. coldsteel

    coldsteel Hall Of Fame

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    Now, the $5 question. Are both HDDVRs connected to phone or broadband connections?
     
  11. zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    The 622 was connected via ethernet.
    The 722k is currently, and the 622 will be again in a couple of days (When the Netgear XE104 adapter arrives).
     
  12. coldsteel

    coldsteel Hall Of Fame

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    Excellent, just making sure nothing pops up on you.
     
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