1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Need help 775 error

Discussion in 'DIRECTV General Discussion' started by gflande1, Aug 11, 2012.

  1. Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    If someone swapped it and then swapped it back it would fry the tuners resulting in a 775.
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Can you explain?
     
  3. texasbrit

    texasbrit Well-Known Member

    5,170
    92
    Aug 9, 2006
    Why? If you connect the PI to a non-power passing port, that is all that happens. No power passes. Put it back on the red port, power passes. No frying of tuners.
     
  4. HoTat2

    HoTat2 Hall Of Fame

    7,316
    185
    Nov 16, 2005
    Los...
    But that wouldn't account for the OP's H21 being out with a 771a (same as 775) error message as well.
     
  5. HoTat2

    HoTat2 Hall Of Fame

    7,316
    185
    Nov 16, 2005
    Los...
    By "swap" I think Shades228 means is at some point someone may have accidentally installed the PI backwards for a time damaging the HR34's tuners.

    But as I point out, that wouldn't account for the H21 being out with a 771a message as well.
     
  6. gflande1

    gflande1 Mentor

    33
    0
    Jul 29, 2006
    Nothing swapped.

    I'm back online. Tech wasn't receiving a signal from the LNB. He replaced that, and still nothing. He replaced both splitters and the ends, and it started working again. Strange I was getting voltage at the LNB. Guess the connection wasn't good enough to allow the signal through. Could the storm/power outage have caused this? or was it a bad connection in the first place that happened to fail during the storm? Either way, I'm happy again.*

    Thanks for all the inputs.

    PS is it appropriate to tip a tech? I wasn't sure, so I didn't (my wife gets on my ass for wanting to tip everyone. So I'm hesitant. happy wife means happy life, right?) . Maybe I should have, he made me happy again.
     
  7. gflande1

    gflande1 Mentor

    33
    0
    Jul 29, 2006
    Not much changed. Tech did remove one of the ground lugs. Said grounding to splitter wasn't necessary. I added a 6 inch piece of 12 gauge copper between the ground lug and green screw on splitter (not pictured). Don't know if that was necessary, but it doesn't hurt. what you think?*

    [​IMG]
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    I can't follow the wiring in your photo. It's like there is a missing part to it. :confused:
    Water/corrosion on connectors can have been the problem all along. :shrug:
    Grounding the splitter so close to the ground block shouldn't matter or help.
     
  9. HoTat2

    HoTat2 Hall Of Fame

    7,316
    185
    Nov 16, 2005
    Los...
    What's particularly confusing to me is that while I can make out what is the single line from the dish/SWiM-LNB assembly to the single barrel ground block. From thereon how and why does the single black colored coax out from the other side of the ground block turn into that double gray coax run of which one feeds the input to the 1 x 2 SWiM splitter? :confused:
     
  10. BobStokesbary

    BobStokesbary Legend

    227
    5
    Oct 24, 2010
    OP posted more on another forum. But, he is basically up and running now so he is not really looking for an answer to his question.

    What you see is very confusing. He apparently switched from Dish to Directv and the installer used a former dual RG6 line that ran from the dish to the outside connection box. So ignore the meaningless second main line that is just hanging there. Then the installer missed an opportunity to ground the splitter and/or place the grounding terminal directly in the line, choosing instead to pass the satellite line to the splitter than put the grounding terminal on the line to one of the receivers. The picture makes more sense when you see what was posted on the "other" forum.

    But, the problem has been solved by a tech call.
     
  11. Beerstalker

    Beerstalker Hall Of Fame

    3,556
    70
    Feb 9, 2009
    Peoria, IL
    Looks to me like his DirecTV lines aren't grounded at all. It looks like he has another line coming in (cable for internet?) that is the black lines that are grounded at the ground block. I'm guessing the grey lines are the lines from the SWM dish, and the 2 black lines go into his house to his receivers and power inserter. The DirecTV system used to be grounded at the splitter, but now the tech removed the ground so it is no longer grounded.
     
  12. christinegrant98

    christinegrant98 New Member

    1
    0
    Feb 24, 2017
    Directv Error code 775 usually results due to connection problems. It is often caused by disruption of signal relay, or hardware issues like if you have unplugged cables or loose ones. The easiest way out of the problem is to switch off your device, plug in all your cables properly and double check that they're secure, and reboot the device. This will eliminate all issues within your control that can cause this problem. As for the issues with signal receiving, it's not controllable. At best, you can check if there's an obstruction on your receiver instrument, but that's about it. Rarely, other issues can play a role and cause this problem.
    If you've been bothered by error code 775 on your Directv, you can find proper and in depth resolution step by step on this link: http://errorcodespro.com/directv-error-code-775-fix-problem-communicating-dish/
     
  13. HoTat2

    HoTat2 Hall Of Fame

    7,316
    185
    Nov 16, 2005
    Los...
    Thanks for all this;

    However, if you'll notice your responding to an old thread which ended way back in Aug. of 2012.

    So the OP has either long fixed the problem or moved on to another service by now ...

    Sent from my LGMS550 using Tapatalk
     

Share This Page