So I have had the new whole home DVR for about 6 weeks or so now. The main genie and 2 "mini genies." Yesterday evening we had a thunderstorm with a lot of lightning. The Dtv lost signal due to the storm. Power blinked on and off several times which made the DVR reset itself. Well the whole screen was bright pink and the progress bar at the bottom was stuck at 100%. I then pushed the little red button to reset it again. Once it reached 100% it switched screens but still said searching for signal. The storm was still going on so I thought that seemed normal. I went into my list of recorded shows to watch something since I had no signal due to the storm. I was watching a show for about 10 minutes then all of the sudden the screen went black and I lost picture and sound. I went to reset it again but this time I could not get ANY picture or sound period. It's as if there was no more output from the receiver to my tv. I plugged my apple tv box into the HDMI port where the directv is usually plugged in and even used the same HDMI cable to make sure it wasn't the cable or the input on the tv that went. No problems at all, got a picture and sound on the apple tv box. I unplugged the tuner from the wall, reset it several times and still nothing. Ended up calling DTV went through a bunch of steps and still nothing. Now during all this time the DTV tuner was still lit up blue, I could turn it on and off but just no picture or sound. I did notice that the resolution light on the front was stuck on 480i this whole time, not sure if that is relevant or not. Went through a bunch of BS and turns out a tech cannot come out until the 23rd of July!! I left a message for the tech that got me all set up a few weeks ago to see if he could do anything for me as that is what the manager I was speaking with at DTV said I should do. I have the mini genie in the master bedroom and last night all it said was; unable to find network. At this point it was almost 11pm so I went to bed. I got up this morning and noticed that the main genie dvr has the orange light on to indicate recording. It records the news for me every morning. So I thought to myself, if this dvr was affected by lightning then it probably wouldn't be able to be powered on at the very least let alone record. I again this morning tried to see if I could get video and sound but still noting, just a black screen. I went upstairs to the bedroom, turned on the mini genie and it had picture and sound!!!! What is going on and what happened? The only thing that makes sense to me is that the HDMI output on the main genie receiver itself went bad somehow. Does that make any sense? The unit has to be working in order to be getting a picture on the mini genie right? It powers on and was recording so its like it works but its just not putting out anything to the tv it is hooked up to directly. Is this possible? It’s the only thing I can think of. It's like the output on the receiver itself is bad but how would that have even happened? What to any of you think after reading this description? I also tried using another HDMI port and a different HDMI cable witht he dtv genie and still nothing. I did not have time to push the reset button again this morning but I highly doubt that would have done anything. Please help, I am so frustrated!