Need Help with MRV Setup with Broadband

Hi all! First post. I finally switched to D* after 14 years with DN and am having problems with the MRV.

Here is my setup and I understand a little of why it isn't working but could really use some assistance. My system was installed Saturday and the tech didn't verify the MRV obviously before leaving.

I have two HR24-100 receivers and one H24-100. The installer hooked up a SWM powered module on the system. I have the two HR24 receivers hardwired with ethernet cables and they work fine with the MRV. The H24 receiver has no internet connection at all (I would have to install a wireless adapter due to the location) and the MRV is not working on the H24.

My preference, just from what I have read online, is to have the MRV function over DECA for all receivers. It would appear right now that it is functioning only over my home network. When I disconnected one of the ethernet cables from a HR24 receiver and reset it, the H24 and the HR24 could see each other but the HR24s no longer communicated as one was hardwired with ethernet and the other was not. As soon as the ethernet cable was plugged back into the HR24 the H24 disappeared and the HR24s were back online together.

D* said to just disconnect the ethernet cables to allow the DECA to work but then I lose the internet connection for On Demand, Apps, etc.

I want the MRV to work over DECA because I am not confident that my home network is that solid and MRV performance could suffer. I also don't want to introduce MRV over a wireless adapter on the H24. I also want internet on the HR24s for On Demand, etc.

So, after all this information to paint the picture of what I have, how can I accomplish my goal of DECA on all receivers for MRV and broadband only for the HR24s?

Thanks,

Matt

 

I really hate to be a pain but it there a link out there to a diagram that may show this? I think I get the capability of these receivers to have one point affect all receivers (i.e. SWM module) but I am not following the installation structure you suggested.

I assume I need to buy something here too Do you have the part numbers? I figure I can get just about anything from SolidSignal.

 

Thanks for the additional info, what I can't figure out is why tech support says I don't need any more DECA adapters with DECA built in.

They just keep saying "disconnect the ethernet" cables but then I think the On Demand goes away.

This is going over my head a little and I used to think I was pretty savy with this stuff but the D* hardware is completely foreign to me so it will take me a little while to get my brain in gear on this stuff.

Thanks for the help though. It is much appreciated!!!

 

Ok, that diagram made a HUGE difference in my understanding. THANKS!!!!

2 questions

1. What is the AC module in the upper left hand corner of that diagram?
2. my router is no where near the first splitter the installer put in. I need to run a new coax line to the router and set up this DECA module there?

Matt

 

On my question #1, is that the SWM module?

 

I totally agree with your statement on "whoever took your order" unfortunately I placed the order online so no one could ask me the question. Therein lies the problem with them. I guess I was just supposed to know about the DECA constraints with ethernet connections used as well and should've known to request this configuration.

Armed with the info you all have provided I am going to call them and try to get the kit for $25 and install myself.

Thanks,

Matt

 

Well, a technician is coming back Saturday to complete the install. Looks like it will either be free to install the Broadband DECA Kit or $25 at the most. Luckily the local service provider was aware of the issue and said the tech would have a kit with him as well as any additional components deemed necessary.

Thanks for all the help!!! Armed with the knowledge provided I was able to wrap up the whole scheduled visit in less than 10 minutes.

Matt