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need help

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by chris1227, Jan 15, 2014.

  1. chris1227

    chris1227 New Member

    Jan 15, 2014
    Ok so my dvr keeps getting stuck at the receiving satellite info screen and stays at 0%
  2. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    There were a lot of people had this problem last year but they have all been fixed.
    It was a specific model number that was having the problem.
    Call DTV, tell them the full model number of your receiver and how it is acting. Example R15-300. The full number is located in the same area as the smart card and the reset button.
    It might need to be replaced.
  3. peds48

    peds48 Genius.

    Jan 10, 2008
    what model of receiver do you have. look for the model number inside the access card door..

    Do you have any other receivers/DVRs? Are they working OK?

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