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Need opinions on transponder issue.

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Soulweeper, Dec 25, 2008.

  1. RobertE

    RobertE New Member

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    Jun 9, 2006
    Hard to really say. It's a toss up right now between LNB, BBCs and software bug. May want to try tonights CE to see if that makes a difference.

    Experiencing any 771s?
     
  2. Sackchamp56

    Sackchamp56 Godfather

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    Nov 9, 2006
    All I have in line is a grounding block. I tried the other 2 cables for kicks and its the same. I also brought my non hd dvr up and hooked it up in the other DVRs spot and it had readings in line with the other one minus the BBCs.
     
  3. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    No, not yet. Some pixelating on Lifetime and Lifetime movie network yesterday, which IMO, seemed specific to those 2 channels, because, at that time, other channels I tried were fine. I've never done the CE thing......is that risky? I only ask because I've never done that. Isn't that software that isn't yet released to the public? Also, right now I have *D* scheduled to come tomorrow, but I have this feeling they won't be able to do anything I can't do. I have 2 more sets of bbc's I just realized I had.......I can try those. I've already tried 2 pairs with no change, but I guess there is a remote chance I have 2 bad sets. I also have a spare lnb I could try when it stops raining. Would it be possible to have a bad lnb and yet still get those good 101, 110, and 119 numbers, but introducing the bbc's has an effect?
     
  4. RobertE

    RobertE New Member

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    Jun 9, 2006
    Don't want to comment to much about CE's outside the forum for it. On night 2, not much of risk IMO. You can always roll back anyway.

    A flaky LNB can be fine without BBCs and go nuts with BBCs. Also, possible box issue with the control switching of the BBCs.
     
  5. RobertE

    RobertE New Member

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    Jun 9, 2006
    For yours I'd say box or LNB.
     
  6. Sackchamp56

    Sackchamp56 Godfather

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    Nov 9, 2006
    Time to call DTV. Thanks for your help.
     
  7. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    O.k. just tried a third pair of bbcs......no change. IO have one more pair to try, just because I have them, but at this point, I doubt I have 6 bad bbc's. Anyway, when I put this latest pair on and checked the signal strength, I saw something that may(or may not) be of some more help......it's the difference between the numbers on the different tuners.....here is 101 and 110

    101- tuner 1
    74 85 69 95 68 95 66 87
    73 87 70 95 72 98 76 98
    80 0 79 100 80 99 82 97
    86 0 89 0 89 98 82 98

    101 -tuner 2
    65 73 61 38 63 57 62 61
    0 74 57 61 59 80 61 89
    56 0 62 99 68 95 70 94
    74 0 74 0 74 89 66 87

    110 - tuner 1
    tp8-96
    tp10-94
    tp12-96

    110 -tuner 2
    tp8-73
    tp10-72
    tp12-78

    I don't know if this points more towards one single thing, but thought it was interesting. Again, remove the bbc's, and these all go up and tuners are almost identical to each other. Also, if you notice in my very first post, when I'm getting these kind of numbers, my 103c, tuner 1 and 2, look like this:
    103c- tuner 1
    85 94 87 88 83 92 82 88
    81 93 83 91 83 95 na na
    na na na na na na na na
    na na na na na na na na

    103c- tuner 2

    71 88 80 86 78 90 74 86
    73 88 75 89 77 94 na na
    na na na na na na na na
    na na na na na na na na

    Tuner 1 is basically where it has been since I moved the dish in july, and tuner 2 is lower overall, but moreso on odd tps. Don't know if this makes a difference in the diagnosis.
     
  8. aarontx

    aarontx Mentor

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    Nov 1, 2008
    I had the exact same issue as you. I think I remember you making a post on my thread a few months ago with the same issue.

    I changed my BBC's, receivers, everything. But the only thing that fixed it is when I bought a new LNB. Old one was a 5lnb slimline, new one is just a regular 3lnb slimline.

    Hope that helps, also when I took of my BBCs the numbers on 101,110,119 would go to 95+ on all of them.

    Im thinking some lnbs might be messed up with some of the new software releases, because the 103c, 99c were always good on my old one. But the 101,110,119 were only bad with the bbc's connected.
     
  9. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    The rain has stopped, so I'm going to change the lnb right now..........tried 4 sets of bbc's, so I think it's safe to rule those out lol!
     
  10. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    I did, but back then, I was only getting lower numbers on the odd 101 transponders.........everything else was fine. And my odd numbers were only about 10 points lower than without the bbc's. Weird.
     
  11. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    Well, now I have tried 4 pairs of BBCs, and I just tried my spare lnb......the only difference was some of the numbers seemed a couple points lower yet, but maybe that's just because it is a different LNB, I don't know.....but basically, everything was the same with the new LNB, so that rules those 2 things out. What do you think I should do.........keep the appointment with *D* tomorrow and have him swap out the box, or ???
     
  12. RobertE

    RobertE New Member

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    Jun 9, 2006

    Keep the appointment.

    At this point, it's either a hardware issue with the box, or a software issue with the box.
     
  13. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    Yeah, it's my one free yearly appointment that I get, so it can't hurt. If it's a software issue, swapping the box won't cure it, correct? Or can the software affect boxes differently?
     
  14. RobertE

    RobertE New Member

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    Jun 9, 2006

    Correct, if it's software, it will show on the new box.

    What I would do, is have him go through the setup before forcing a update, see what the levels are. Force the update then check again. If it's software, they will change, if hardware then no change. If it ends up being software, then you could just keep your current box and wait for an update. I would also try tonights CE just for grins.
     
  15. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    O.k. If I'm understanding this correctly, the new box, should he try a new one, won't have the latest software until he forces it, thus determing if it was the latest release that has a bug.......am I on the same page as you with that? When I got the HR22, signals were fine. It was the software previous to this latest one.One thing I did notice is when I do these bbc swaps and the lnb swap is that for a few minutes the numbers are a little higher, and then after a couple checks, back into the 60's and 70's, or whatever. Even got all 0's on tuner 2 for the 101 one time.......went back to tuner 1, then back to 2, and it was back to the 60's and 70's......just sporadic at times. Hey, could I plug my spare H20 in and check signal strength without activating it....just for fun, and to compare? Or will it download basically the same software? Just a thought.
     
  16. RobertE

    RobertE New Member

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    Jun 9, 2006
    Correct, depending on what model HR he has, it could be a fairly old release

    You can plug in the H20. That should show good levels (doesn't need to be activated). But it won't tell you if its HW or SW on the HR. As the H is a different class of receiver, it has different software, so comparing them is kinda an apples/oranges thing.
     
  17. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    Yeah, that's true..........didn't think of it that way. Maybe I'll take a look at the CE tonight.........guess it couldn't hurt. I don't see a ton of people posting about this very same issue, so it makes me think it's hardware.
     
  18. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    Did that, and no change.
     
  19. RobertE

    RobertE New Member

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    Jun 9, 2006
    Then it sounds like a hardware issue with the box.
     
  20. Soulweeper

    Soulweeper Icon

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    Jan 9, 2005
    I kept the appointment, and the tech should be here any time.......hopefully he won't want to go through all the things I've already done, and goes right to swapping the box. I'll still tell him not to force the download, like you said, just in case.
     

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