Earlier this week, netflix decided to 'update' their roku app, with apparently little if any actual testing before rolling it out. Result: Tons of subscribers (including myself with 3 boxes) no longer have any service. Netflix complaint line has been swamped by customer complaints, all they say is that they are 'working with roku' to fix the problem. We will see if they refund anybody for lack of service, but this is pretty typical of programmers these days that believe they don't make mistakes and don't need to test their code before rolling it out to the masses. Going on 5 days with no netflix.