Network connection

How is it connected to your router? MRV and PPV don't require networking, PPV might be using a phone line if it's plugged in, or it could just be saving it to the access card until you hit the limit it allows without sending the info to DirecTV.

 

Network Services is a different setting than connecting to the internet as a whole. Perhaps if you explain what is is happening we can try to help

 

What model of receivers do you have. look for the model number inside the access card door..

How are you connecting your DirecTV® receivers to the internet?

 

We also need to know how your DVRs are connected to your home network for internet access? Do you have a Cinema Connection Kit (CCK) somewhere? What is it connected to ?

 

Switch? Can you please give more detail?

What happens when you try TV apps? You might try resetting defaults when you go to Network set up if no Apps.

 

Unless you provide ALL details we will be going back and forth trying to "pry" those out.

 

Do you have a Cat5 cable connected to the HR44 -Then connected to the switch? or do you have a rg6 connected to a deca & your swm block -with a cat5 jumper connected to your switch?

If you have a deca attached to your HR44 -that's not correct and would be a problem.

 

What do you have hooked up at the HR23 and R22s now? Hopefully you have a short ethernet and coax cable connected to a DECA that then has the coax that runs back to your SWS splitter. If you just have the coax hooked up to the SWS splitter, and ethernet running to a router/switch (no DECAs behind the HR23 and R22s) then this is probably causing some of your issues.

 

Look at the menu setting in the Genie - Page down - What does it say for the internet? DO you have a cat5 cable connected to the Genie if so Remove it (only if you have another Deca connected to your Home internet network)and rerun the network setup - Since you have deca's everywhere else look for the deca that attached to your Route/switch -DO you have one?

 

The receivers have have deca boxes should have 3 green lights (one blinking) - with a small cat5 cable connected to the rj45 port- If yor swm Switch (Where) all the rg6's are connected has a Deca attached -with a cat5 cable attached to your router/switch (it will have 3 lights) -

What does your genie say in Menu -Settings - more info- Scroll down it will show how it's connected- Post back

 

Or quite possibly two if is the DECA second Gen (black)

 

Press the DASH button on your DirecTV remote, does the pop up message indicates "Internet: Connected"?