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New Bug on 721 L1.15 Update

Discussion in 'Standard Definition Receiver Support Forum' started by Jason, Oct 13, 2003.

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  1. Jason

    Jason Legend

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    Aug 8, 2002
    A new bug has started happening on my 721 since today's update. When I am watching a previously recorded program and I hit 'Pause', wait a little bit and hit 'Pause' again to resume playback it randomly resets the program and starts playing from the very beginning! This is a brand new bug and it randomly happens. It is something that I cannot get to happen on queue.

    Has anyone else experienced this bug yet?
     
  2. jerryyyyy

    jerryyyyy Legend

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    Jul 19, 2002
    Great. Will look for this.
     
  3. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    Jun 22, 2001
    I haven't see this yet but just for kicks try rebooting your 721 to see if it clears.
     
  4. Scott Greczkowski

    Scott Greczkowski Banned User

    6,968
    4
    Mar 21, 2002
    I have not had this bug, however someone just reported they had this problem as well in the Chat.

    If anyone else is having this problem PLEASE let me know.
     
  5. aperry

    aperry Cool Member

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    Oct 14, 2003
    Not experiencing this problem here... But then again I only tried it a dozen times or so...
     
  6. kwd57

    kwd57 Cool Member

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    Jul 31, 2002
    I haven't seen that problem, but I had 4 audio drop outs and 1 video, when watching the chat from the recording. I can only assume that problem its not fixed yet.
     
  7. Adrian_R

    Adrian_R AllStar/Supporter

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    Jul 5, 2002
    I'm able to recreate this bug at will. While watching something, I hit the pause button, then the back 10 seconds button, then pause, then pause again, and I go back to the beginning of the show I'm watching, everytime. Did it ten times in a row at different points of the show. Didn't reboot my 721 yet because its in the middle of recording; will do so and test again when I can. FYI.
     
  8. bfennema

    bfennema AllStar

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    Jul 21, 2002
    Yup, I can repeat this.. and actually, after hitting pause, back 10, pause, any of the other forward/back/play/pause buttons causes it to go back to the start.. even hitting stop, then resume dumps it back to the start.
     
  9. Adrian_R

    Adrian_R AllStar/Supporter

    80
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    Jul 5, 2002
    And I confirmed that rebooting my 721 didn't change things, can still reproduce the bug.

    The trick it to wait a few seconds between the first pause and anything else. If you try to recreate the bug rapid fire like, you won't get it.
     
  10. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

    17,317
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    Jun 22, 2001
    Confirmed! This is definitely a bug. Now the next question is after months of beta testing, why didn't they catch this???
     
  11. Bob Haller

    Bob Haller Banned User

    3,068
    1
    Mar 24, 2002
    Dahhhhh because it DISHNETWORK.

    Fix some bugs generate new ones:(

    The real question how long till they fix this one? and what new bugs will that fix generate?
     
  12. Lee L

    Lee L Hall Of Fame

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    Aug 15, 2002
    I guess they were too busy testing version 7.80/7.81 for the 6000 to make sure it had no major bugs that would affect the remote control operation. ;)
     
  13. Bob Haller

    Bob Haller Banned User

    3,068
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    Mar 24, 2002
    Mine doesnt appear to have this bug, no doubt theres a better one waiting for me:(
     
  14. greylar

    greylar Legend

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    Oct 31, 2002
    I noticed this bug last night. It is very repeatable.
    1. Pause a recorded program
    2. Click back button
    3. Unpause

    Its frankly not a major bug and the only reason I found it was I accidentally hit the back button while paused. You just have to make sure that you hit the forward button before you unpause if your last action while in pause mode was the back button. So not likely to happen very often.
    G
     
  15. Inaba

    Inaba Legend

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    Jun 20, 2003
    Now, I'm sure ya'll know by now I have no qualms about talking bad about Charlie's lack of customer care in regards to promised and logical features and/or timely software distribution... But this is an obscure bug and I don't fault them for not finding it in Beta testing.

    I suppose it should be part of the regression testing, but I don't think I've ever done the steps needed to make this bug show itself for a legitimate reason. I'm not saying that other people don't (obviously, some do!) - but if there's a limited number of beta people, I can see why this bug wouldn't have been found.

    Only trying to be fair to E*. Now where @#$^@#$ is my NBR?
     
  16. Adrian_R

    Adrian_R AllStar/Supporter

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    Jul 5, 2002
    Ah, I'd have to disagree, as far as how 'likely' it would be to have it happen, in that (for our family at least) its very easy to find. All three of us on our own found it, by just using our 721 how we do normally. I guess its a YMMV kind of thing.

    I'm not going to go nuclear on Dish as to why they let this bug slip by, but from our families point of view, it seems very strange that they didn't catch this one, since we can't seem to get away from it if we tried! :lol:
     
  17. greylar

    greylar Legend

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    Oct 31, 2002
    Well the porn viewers will definitely find this one with all the pausing and backing up :uglyhamme But to the average user I don't think it will be a big deal. IMHO

    g
     
  18. lonnman

    lonnman AllStar

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    Nov 16, 2002
    I don't think this is a NEW bug; I did have this problem with the previous SW. It had happened to me several times, and since my wife or someone else was watching TV with me, I couldn't try to duplicate it.

    It also happens sometimes when you pause and then you quickly hit the back button numerous times. I was watching the San Jose vs. Wild game and was frame by frame going backwards to see a goal and couldn't figure out what happened, and then realized it was at the beginning of the recording.

    BEWARE: If you do this on a paused TV show (not recorded) I believe that you loose your pause buffer.


    Jeff
     
  19. greylar

    greylar Legend

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    Oct 31, 2002

    In fact lets call it the porn bug !:)
     
  20. Adrian_R

    Adrian_R AllStar/Supporter

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    Jul 5, 2002
    :lol: You trying to insinutate something? :) Believe me, none of us watch that, and the box is password protected so that my twelve year old son can't watch it either.

    You've never paused a show, called someone over to see something, hit the back button then unpause it to show the person what you've just watched? If you do, you'll activate the bug. Anytime you want to go back and rewatch something but pause it first because you want to adjust your body on the couch or go to the bathroom or get a drink, etc., you'll activate this bug. I'm guessing the average user does all of the above at some point. Just my opinion of course.
     
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