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New customer...what DVR for me?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gflande1, Apr 11, 2012.

  1. dpeters11

    dpeters11 Hall Of Fame

    May 30, 2007
    There are plans for one, but no timetable has been announced.
  2. gflande1

    gflande1 Mentor

    Jul 29, 2006
    Installer came today. They installed a HR34 and H21-200. Any issues with the H21-200? I was expecting a H24. Should I call them and have them switch it with the one I want? Or is it no issue.

  3. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    The issues with the H21 have more to do with the installation than actual use. The H21 most likely has a DECA adapter to connect it to the HR34 where the H24 would have connected without an adapter.
  4. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    Better get all of those Promises in Writing to ensure you actually get what the CSR is Promising.

    Also, have the CSR write in the Notes for your Order that you want them to call you prior to coming to your house for the Installation so you can talk to the Installer's Dispatcher to Ensure that they know you want an HR34 and an HR24.

    Earlier morning appointments help to ensure that they will have your equipment on the truck when it arrives for the installation along with talking to the Installer's Dispatcher.
  5. gflande1

    gflande1 Mentor

    Jul 29, 2006
    noticed we don't have VOD in our bedroom (H21). Is that because of the h21 or is it by design? Apps and whole house is working.
  6. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    H models(non-dvr's) cant do VOD.....only HR models, and that is be design currently.

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