New Dish Dealer Looking for Info!

Discussion in 'General DISH™ Discussion' started by cantrellswire, Oct 7, 2009.

  1. cantrellswire

    cantrellswire Mentor

    Jan 4, 2008

    I am a new Dish Network Dealer and I am looking for some info. I’ve been dealing with DirecTV for about 4 years now and have had it personally for 2. I love DirecTV but I want to offer both services to my clients. I’ve just installed dish network in my home and I am looking for system info that isn’t so obvious. As I stated, I have DirecTV (HR23-700) and although I install it daily and have had it for two years I’m still finding out great new features! What I am looking for is insider info from Dish Network users; people who have had it for a few years and who can offer some info.
    Here are a few things I am looking for:

    I have the Dish Network ViP 722 DVR

    Currently it is hooked up to my Sony TV through HDMI 2
    Are all video outputs active? Meaning, can I use the YpbPr output on a second television as a second HD source? This is possible with DTV’s HD equipment

    I haven’t set it up to the second TV and I know the second tuner is SD

    Can I record two shows at once and watch a previously recorded show?
    If I am recording two shows and watching a previously recorded show, how does that affect the second TV? Can someone watch a show? The way I currently understand it is this receiver is supposed to act as two. An HD DVR and an SD receiver. With DTV, as many of you know, we don’t have dual tuner (tv) setups.

    Radio Freq and the remotes. I often do installs where most of my receivers go in a closet; do the receivers have their own radio frequencies negating the need for an IR system?

    Programming the Remote: It’s so easy for the TV’s! LOVE IT! But how do I program blue ray and audio equipment?

    For now those are the questions I haven’t answered yet. The material provided to me reads like your typical translated user not so friendly guide. I’m signed up for a training class soon but I learn more by doing and tons more by coming to this site!

    Those of you who have Dish and know of some of the cool tricks it has please, do tell! I really don’t want to market this stuff until I know it backwards and forwards like I do DTV. I accidently sold an account today, I told the guy I didn’t really know much about Dish but he’s offered his time to show me a few things! He really didn’t want to go through Dish Corp so help me impress him with what I’ve learned!

    Thanks so much and I look forward to reading what you guys have to say!
  2. BNUMM

    BNUMM Hall Of Fame

    Dec 23, 2006
    All outputs are active. You can record 2 shows while watching a previously recorded show. You can do a UHF remote but for tuner 1 the customer will have to purchase it separately. As for the blueray and audio equipment, read the manual.
  3. scoobyxj

    scoobyxj Godfather

    Apr 15, 2008
    All outputs are hot all the time. So yes you could mirror a second HDTV off the component.

    Both SAT tuners are HD, and the OTA tuner is digital. The receiver can theoretically record three programs at once (two SAT, and one OTA). In dual mode you can watch two separate recorded shows at once while recording two (+ a third on the OTA) ( I can't say how well the processor would cope with that though) The modulated TV2 output is SD only, and in "Single" mode the TV2 is mirrored to TV1.

    The receivers come with a IR (TV1) remote, and a UHF (TV2) remote. It is possible to use a UHF PRO UHF remote on the TV1 side. There are 15 different remote address with two bands (basically 30 addresses) that can be used.

    As far as getting a remote to control blu ray or some other DVD player. Good luck it's rare that they work. (Excluding the new 21 remotes)

    Something cool you can do in Single mode is tuner swapping. Basically pause one tuner hit the swap key on the remote. You can then change channels to your harts content, and go back to your still paused tuner by hitting swap again.

    Something else cool you can do with the new 5.4, and 6.4 remotes is auto tune. Once you get the TV code programed into the remote press and hold the TV key until they all light up once the TV key is flashing press the * key on the remote and then enter the channel the TV needs to be on to view the Dish receiver (IE 060, or 073) then hit the # key now when ever you hit the SAT key the remote will flash out the code to the TV to tune it to the proper channel. If for some reason the TV gets screwy with this feature you can undo it by using code "000" instead of the channel number.
  4. cantrellswire

    cantrellswire Mentor

    Jan 4, 2008
    Awsome! That's what I'm talking about! Cool info like that! Thank you so much!
  5. phrelin

    phrelin Hall Of Fame DBSTalk Club

    Jan 18, 2007
    Don't forget the USB port External Hard Drive (EHD) feature. I have both a 722 and a 612 plus four EHD's, two full of movies, one for saving programs for later season shifting. These drives are for "archiving" meaning you move the recording from the internal hard drive to the EHD. All ViP DVR's on the same account can use the same EHDs. There are threads here about this feature.

    With that said, I love the feature but am realistic. These are computer hard drives so they do fail. Not frequently, but it happens.

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