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New GUI Update: Horrible!

Discussion in 'General DISH™ Discussion' started by dunkonu23, Feb 6, 2017.

  1. dunkonu23

    dunkonu23 Legend

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    Sep 10, 2006
    Michigan....
    I got a message on my Hopper back in January saying that by the end of January I would have to take the "upgrade" regardless. There was no forcing by me, it was forced by Dish. You missed it, bro! :) This is happening with H1's. I had it confirmed by both a CS rep and by the Dish (corporate employee) who installed my Hopper's with Sling. Now, if I wanted to hack the Hopper, I could, but there's no point in it. I just wanted it to work and Carbon GUI with an H1 is something that should have never made it into the wild.

    Scott
     
  2. Jim5506

    Jim5506 Hall Of Fame

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    Jun 7, 2004
    Carbon GUI is not forced, I still have 2 H2's with the good interface - everything still works.

    Carbon GUI is an option that can be installed from Channel 9607 - a so called accessibility software update.

    Many love it, some dread it, if it's forced I'll have to seriously consider DirecTV or Suddenlink Cable where I can use my TiVos as receivers.

    I have bought an adapter that will allow my Roamio OTA to accept cable cards.
     
  3. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    Geez! On balance the carbon interface is better. Hopper3 is far better than 2 Hoppers.
     
  4. lparsons21

    lparsons21 Hall Of Fame

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    Mar 4, 2006
    Herrin, IL
    I would agree, I've never regretted getting it early on my HWS, and of course on my Hopper 3 now.

    Mediacom came by yesterday to try to get me to move up to getting their TV and phone service. From a purely financial standpoint, it would be a good move. But I don't want wiring all over the house for two TiVo clients. And the savings wouldn't be as much as it would have in the past since I have Flex Pack+locals+all premiums, H3 and 2 wireless clients for less than $100/month.


    Sent from my iPad using Tapatalk
     
  5. comizzou573

    comizzou573 Legend

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    Aug 6, 2007
    I dont think dish really cares about their customer as much as directv does. There more hd regional sports network on directv than dish network for hawaii. I have been asking for years about more hd sports, no improvement. Then i was lied to by a csr they are launching a new satellite at the 105 for channel improvement, but still no results. The hopper new gui has lots of errors, like when i went to rent a move there were 6 episode showing. After watching 2 of 6 episode on demand, 3 of episode disappeared. I dont think dish really cares about addressing our issues.
     
    Last edited: May 18, 2017
  6. patmurphey

    patmurphey Godfather

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    Try reading the DirecTV forums before making a statement like that. Similar moaning...
     
  7. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    46,176
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    Apr 17, 2003
    Michiana
    BTW: Watch for carbon on June 8th.
     
  8. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Jan 7, 2005
    Kittrell, NC
    I can't speak to that... I remember others saying they heard that... but then January came and went and I don't see it ever said that Dish ever forced anyone to take the new GUI on the older Hoppers. I'm not saying they didn't... or that maybe they didn't send some replacement Hoppers out with the new GUI on them... but as far as I was aware, rumors aside, I never heard or saw that Dish ever officially pushed this new GUI to Hopper or Hopper 2... in part because of the kinds of problems I have seen people, especially on original Hopper, posting on the forum.
     
  9. tcatdbs

    tcatdbs Icon

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    Jul 10, 2008
    Got to say I love the new upgrade! Now you can make more than 5 folders and much easier to move stuff around. Unfortunately does seem a bit slower. I haven't upgraded to hopper 3, but this upgrade makes me happy with what I have.

    Sent from my Nexus 6P using Tapatalk
     
  10. crodrules

    crodrules Member

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    Nov 21, 2016
    North...
    Yes, that is one thing that always annoyed me with the original Hopper with the old UI. I thought that it was just a bug, or that I somehow wasn't doing it right, when I tried to create more folders and no longer saw the Create Folder option. I didn't realize that it was an actual limit and that it was designed that way. :(
     
  11. tcatdbs

    tcatdbs Icon

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    Jul 10, 2008
    Well, my option has changed from good to sucks. I have 2 ehds hooked up and it's pretty much impossible to play a movie from them. Either takes 2 or 3 minutes, or doesn't play anything but a black screen. Time to upgrade to the 3 or to drop Dish altogether!

    Sent from my Nexus 6P using Tapatalk
     
  12. dunkonu23

    dunkonu23 Legend

    221
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    Sep 10, 2006
    Michigan....
    Stewart,

    It's a bit odd, I agree, but I swear I didn't do anything special to get the Carbon GUI "upgrade". I'm not lying when I say it was forced on my systems in January. That you haven't heard of it doesn't mean it didn't happen.

    Scott
     
  13. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    46,176
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    Apr 17, 2003
    Michiana
    Something triggered that update on your receiver. Your guess is as good as mine.

    The mass forced everyone must have Carbon has not occurred. I received a notification that it would come next month. (Or I can force the upgrade through an app on the receiver.)
     
  14. dunkonu23

    dunkonu23 Legend

    221
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    Sep 10, 2006
    Michigan....
    Like I posted in the first message. I had a popup that told me to upgrade or else it would be a forced upgrade at the end of January. I don't understand it, but it happened. That said, this GUI update is simply too much for a Hopper 1. Why they are making Hopper 1 users use it is beyond me. It makes an already slow Hopper 1 even slower. The corporate Dish rep who upgraded me to Hopper with Sling told me everyone he's seen with the Carbon GUI and a Hopper 1 is complaining. The only choice is to upgrade the hardware. Even so, transferring EHD backed up content to the Hopper with Sling is just as slow as writing it to the EHD with a Hopper 1. The advantage of USB 3 is apparent. Still, I suspect that the slowness has more to do with the format of the EHD and possible encryption/decryption of the saved content.

    Scott
     
  15. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    Just goes to show, that as I said back then, unless there was a compelling household need for 2 Hoppers, it was foolish not to take advantage of the initial free Hopper3 upgrade. Mine, and most others, have been humming along pretty much trouble free from the beginning. And, what an improvement!
     
  16. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    your suspicion is not what happen in reality:
    a) no re-encoding happened - it's bit-to-bit copy
    b) files system type is good - same EXT3/4 as on main HDD
    c) the copy process has VERY low priority to prevent sluggishness other more important tasks
     
  17. unr1

    unr1 Legend

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    Jul 16, 2005
    yea, I made the mistake and upgraded to this new GUI on my Hopper 2.
    It's slow as shit. It does seem to have added functionality but the lag is too much. I hope it improves or l'll be cancelling very soon. I was planning on it anyway but this just makes it easier to leave dish lol
     
  18. P Smith

    P Smith Mr. FixAnything

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    W.Mdtrn Sea
    use laxatives :D
     
  19. dunkonu23

    dunkonu23 Legend

    221
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    Sep 10, 2006
    Michigan....
    The ONLY reason I have not upgraded to Hopper 3's is simple: You can't have two on your account and they won't let you keep a Hopper with Sling and a Hopper 3 on the same account--I've tried. The reason I would need a Hopper with Sling along with a Hopper 3 is this: I have a motor home. I move a Hopper to the motor home when I travel to RC Helicopter events. If I travel alone and only have a Hopper3, that means either my wife or I will have nothing but Terrestrial TV. That is unacceptable to me. More importantly, it is unacceptable to my wife. :) So, I have two Hoppers with Sling. One went with me last weekend to Cincinnati for an RC Helicopter event and my wife still had satellite TV at home.

    Scott
     
  20. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

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    Mar 23, 2002
    You can have up to two 211 or Wally for your RV on an account with a Hopper 3(or any Hopper).
     

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