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New GUI

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. Oct 5, 2018 #2141 of 2175
    Bill Broderick

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    That sounds like one of the long term whole home errors, rather than a new GUI issue. My guess is that if you check the whole he status on both receivers, one of them will report not seeing the other.

    A reboot of both HR's should correct the problem.

    Sent from my SM-N950U using Tapatalk
     
    carlsbad_bolt_fan likes this.
  2. Oct 6, 2018 #2142 of 2175
    slice1900

    slice1900 Well-Known Member

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    Do you have the HR44 plugged in through the AM21? I wonder if that has something to do with it.
     
  3. Oct 6, 2018 #2143 of 2175
    P Smith

    P Smith Mr. FixAnything

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    power or OTA RF ?
     
  4. Oct 7, 2018 #2144 of 2175
    jdspencer

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    You can't power the AM21 through the HR44 like you can with the HR24.
    This is a problem with the programming for the AM21.
     
  5. Oct 7, 2018 #2145 of 2175
    P Smith

    P Smith Mr. FixAnything

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    then I'm lost … OTA RF is not using by DVR
     
  6. Oct 7, 2018 #2146 of 2175
    Rich

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    I don't see another solution. Well, we tried.

    Rich
     
  7. Oct 7, 2018 #2147 of 2175
    Rich

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    Nothing I've tried has fixed this problem. Reboots aren't the answer, I think. I've tried that and the programs still don't show up on the Playlist.

    Rich
     
  8. Oct 7, 2018 #2148 of 2175
    Bill Broderick

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    If you look at settings/whole home/status, do you see all of the DVR's listed with sharing on?

    Whenever I've had this problem, one of the DVR's was missing the other DVR and a reboot has corrected the issue.

    If each DVR Is actually eeing all the others, then it's probably a different issue.

    Sent from my SM-N950U using Tapatalk
     
  9. Oct 7, 2018 #2149 of 2175
    Rich

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    What I'm talking about seems to have no connection to MRV. I'm using the 44 to watch content recorded on the 44, content that does not show up on the Playlist even tho I know it has been recorded. I did see an issue when using a 24 the other day that might be relevant to your post, if I see it again I'll check the Status. Thanx for the tip.

    Rich
     
  10. Oct 7, 2018 #2150 of 2175
    fjames

    fjames Mentor

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    Didn't you say you don't record much on the 44? Just some games or whatever? Do you delete viewed programs after viewing? If so, does that mean your PL for the 44 is really short?

    If you had one 44 and one 24, and had the basic problem of so many, your 44 PL would go down by 90% or something. If you had a large PL, it would be immediately obvious that you just lost almost everything (which would be a big deal if you had hundreds of recordings.) If you only have a few, then losing most of them leaves you with ... just a few.

    The fix for the above is rebooting the 44. When you reboot the 44, you lose contact with the 24. So then you have to reboot the 24. Not a big deal if occasional, but when you have to reboot the 44 multiple times a week, now it's a big deal.

    In my case, I have one 44 with a large PL and one 24. Makes it easy to track and resolve. But if I understand your setup, you have a bunch of 2xs and a 44. The impact of losing the 44 PL might not hit your brain like it would with a large PL. And if you reboot the 44, with all those 2xs, who knows where the gremlins may be hiding. I'm trying to say that you may have the same basic problem as many, but it's hidden by your short 44 PL, combined with all those 2xs.
     
  11. Oct 8, 2018 #2151 of 2175
    Bill Broderick

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    That's the same problem that most people seem to be having with the new GUI. However, it's different than the one that carlsbad_bolt_fan is having, which appears to be the long standing problem of one DVR suddenly not seeing another one. That's a problem that I've occasionally had for as long as I've had MRV. When this one occurs, all DVR's are seen in the status of one of the DVR's in question. But, the same is not true for the other DVR. Rebooting both DVR's has always corrected the problem (at least until it reoccurs a few months later). I'm sure that rebooting one of the two DVR's would fix the problem as well. But, since I don't know which one will resolve the issue, I just reboot both.
     
  12. Oct 8, 2018 #2152 of 2175
    Rich

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    I've always had some MRV problems. Thought going down to five HRs on MRV would solve that problem. I always thought 12 HRs on two SWM16s was gonna be a problem and it was. Using the menus to see what the Status looked like was a waste of time. No way 12 were ever gonna show up on that list. Now I have few problems, just the occasional HR dropping off which causes me to go around and reset them all, one by one.

    I can live with the GUI for the most part. They'll get these problems fixed.

    Rich
     
  13. Oct 8, 2018 #2153 of 2175
    Rich

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    Yes, for the most part all I record are sports programs. MLB, NFL, boxing and college football. Every program is deleted after watching, I have never seen any reason to keep games on a DVR. What I'm seeing is related to only the 44. I can't begin to imagine what it must be like to have a lot of recordings on a Genie at this time. The problem I have is easy to manage, I see very few issues with MRV these days. It's just the 44 and the new GUI.

    Rich
     
  14. Oct 8, 2018 #2154 of 2175
    b4pjoe

    b4pjoe New Member

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    I had my 44 for a few years and traded it for a 54 a few weeks ago. Also have 4 HR24's and an H24 and a C61K client. I have never had recordings to not show up on all boxes (even after I got the GUI). One thought I had is when I went whole home the installer installed all boxes to use DHCP against my suggestion to use static IP's so after he left I changed all boxes to use static IP's so every box would always have the same IP address. Just wondering if the people that are not seeing all of their recordings are using DHCP?
     
  15. Oct 8, 2018 #2155 of 2175
    jdspencer

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    Another playlist gripe. I recorded all episodes of "Doctor Who" leading up to the launch of the new season. I was watching the episodes in order and to free up space on the drive I'd delete the just watched episode. All was working well until I ended up deleting the folder with the remaining unwatched shows. I was so careful, but then because of a lack of attention. Luckily, I did watch the new season premiere. :)

    So bottom line is be very careful with the playlist. When you exit a show from the playlist it should then display that folder at the episode so that you can delete or save as needed.
     
  16. Oct 8, 2018 #2156 of 2175
    James Long

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    A good advertisement for an "undelete" function.
     
  17. inkahauts

    inkahauts Well-Known Member

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    Actually, that’s not true... I’ve seen the missing playlist issue with just a genie and a mini.. and the program was on the mini and missing on the genie!
     
  18. texasbrit

    texasbrit Well-Known Member

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    Interesting since they share the same playlist
     
  19. Rich

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    I've seen that consistently with the 44 and the 24s. The programs are almost always (I think I saw a missing recording on both Playlists once) missing on the 44 and they show on the 24s.

    Rich
     
  20. BigCTM

    BigCTM Cool Member

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    We have the exact same issue. Pretty ridiculous that a fix is not available yet...Just proves that DirecTV no longer exists and is AT&T now...

     

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