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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. JerryMeeker

    JerryMeeker Legend

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    Sep 20, 2007
    The missing recordings happened to me today. While I have not seen the issue very often, it does exist for me. A DVR restart restored the missing programs.
     
  2. JerryMeeker

    JerryMeeker Legend

    603
    59
    Sep 20, 2007
    For anyone reluctant to use Restart to resolve the missing recordings issue because of its impact on scheduled recordings, not to worry. I re-started two hours ago, and the scheduled recordings for this evening have already populated the list.
     
  3. bnwrx

    bnwrx Icon

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    Dec 29, 2007
    colorado,...
    I've experienced something similar....After viewing a program, I hit the stop button and sometimes find myself in the folder of another series, and if I'm not careful I'll delete a different program. This is frustrating and has been going on thru several firmware updates.

    I also have seen the missing recording in the playlist of my HR44, only to find it in the playlist of my HR24. If I do the "System Test" it often times will re-appear on the HR44. This is a little quicker than a reboot....
     
  4. JerryMeeker

    JerryMeeker Legend

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    Sep 20, 2007
    Yes, this happens to me occasionally when I use the Stop button. When I have mentioned this before, the advice I received was to discontinue using the Stop button, but rather use the back arrow or some other unfamiliar (to me) way of exiting a program when finished viewing. The Stop button no longer exists on the DTV remote, but I use a Harmony remote, and have been using the Stop button for as long as I have been a DTV subscriber. Regardless of what button we use, ending up in the wrong spot when exiting is undesirable behavior, and a bug, IMO.

    Another annoying behavior is when using the Continue Watching menu to resume a program. When finished viewing the program, the Stop button takes you back to the Continue Viewing folder, but the program you just finished watching has been removed from the folder. To delete it, you need to go to the All Programs list, scroll down to the completed program, and delete it. This is somewhat tedious. Again, I am sure someone will suggest that I not use the Stop button...
     
    SlamTheDoor and Steveknj like this.
  5. jimmie57

    jimmie57 Hall Of Fame

    8,880
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    Jun 26, 2010
    Texas City, TX
    Have you tried just pressing the Guide or List button. Anything you do exits you out of a recorded program.
     
  6. Steveknj

    Steveknj Icon

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    Nov 14, 2006
    It is a bit weird that I have ONE specific program that constantly goes missing in the playlist. I record all NY Rangers hockey games using the My Favorite team recording option so it always records the games. Sometimes it appears in the list and then disappears, other times it doesn't show at all in the list (but it's in the ToDo list as recording and in the guide as well, so I can access that way), and then I watched it last night, and when I finished watching, I couldn't find it in the List to delete. I'm going to try and reset the recording options again and see if it fixes it.
     
  7. bnwrx

    bnwrx Icon

    1,127
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    Dec 29, 2007
    colorado,...
    Have this happen to me also...Program is recording in the ToDo list, but not listed on the Playlist....
     
    itzme likes this.
  8. jimmie57

    jimmie57 Hall Of Fame

    8,880
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    Jun 26, 2010
    Texas City, TX
    That sounds like the recording does not know that it got to the end.
     
    itzme likes this.
  9. Rich

    Rich DBSTalk Club DBSTalk Club

    31,348
    981
    Feb 22, 2007
    Piscataway, NJ
    I record all the Mets and Yankee games. I have not seen one missing Mets game. Most Yankee games were missing. How does my 44 decide which recording will not show up on the Playlist? I also record all Jets and Giants games in the same manner and I have yet to see one recording of those games missing from the Playlist.

    Rich
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

    31,348
    981
    Feb 22, 2007
    Piscataway, NJ
    Should see it in the Playlist. Doesn't matter if it's over.

    Rich
     
  11. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    I would reboot the box ...
     
  12. CraigerM

    CraigerM Well-Known Member

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    Apr 15, 2014
    St. Louis
    One thing I don't like with the larger font is that it cuts off more of the show information at the top of the screen and you have to click the info button to see the rest of it.
     
  13. the2130

    the2130 Member

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    Dec 17, 2014
    There's another issue with the 1104 software version. The whole-home feature doesn't work reliably on my HR54. From the HR24 in the other room, I can always play recordings stored on the HR54 without issue, but it isn't working reliably when I try to view HR24 recordings on the HR54. After the HR54 has been running for a few days after a reboot, it will fail to play recordings from the other DVR. The recording will start to play in a window while it says "Wait..." on the guide, then it errors out and says the recording can't be played. The problem will persist until I reboot the HR54, after which it will work for a few days before the problem returns. Between the missing recordings issue and the whole-home issue, I can't seem to go more than 3 or 4 days without a reboot.
     
  14. texasbrit

    texasbrit Well-Known Member

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    Aug 9, 2006
    there are dozens of posts on this issue, probably hundreds on the ATT Directv forum, There is NO WORKAROUND but you should not need to ereboot, go back through the menus and the missing recordings will appear (although other might disappear). The only fix has to come from DirecTV. I know the latest software under test has a fix which appears to work but I have no idea when this software will become availeble.
     
  15. the2130

    the2130 Member

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    Dec 17, 2014
    That fix for the missing recordings issue isn't working anymore, at least not for me. The only thing that will reliably fix it is a reboot. Same for the issue of whole home not working.
     

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