New GUI

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. Dec 26, 2017 #481 of 2621
    Steveknj

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    Yes, I get that, and the list itself is in the proper order, newest on top. My complaint is (and I guess I'm just not clear about it) is that the floating info box should default to showing the earliest episode, which accomplishes two things:

    1) for most people this is the default watching order, from earliest to latest, so if you want to go into the folder and check episodes, that's where you'd like to start with the newer episodes stacked above it. This would make it easier to go to the earlier episode rather than having to scroll down.

    2) It removes the "spoiler" aspect to those of us who binge. As mentioned, for example, if I want to start from E1 and the floating info shows up first on the last episode, there is potential to spoil what happens. Say there are 3 main characters at the start of the show, Jim, Bob and Jane. Now the newest episode is the default episode highlighted (as is the case now) and the info box says "After Jim's death, Bob and Jane contemplate their futures", well that's a huge spoiler isn't it? We've all seen info boxes like this.

    So my thought would be, when opening a folder to see the episode list, either open with the oldest first "info'd" or give the option to remove the floating info box (i.e. classic list).
     
  2. Dec 26, 2017 #482 of 2621
    mrknowitall526

    mrknowitall526 Active Member

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    I still don't understand what your problem with this is. I don't have the new GUI yet, but it functions exactly like this on both my HR44 and HR24. Going to List and choosing a show lists the most recent episode at the top on the 24. On the 44, they see sorted by S#E# unless it is not in the info in which case it lists those with # first and those without at the end. It still shows the info for whatever episode is highlighted, and yes it does highlight the most recent first. But why would you expect it to jump to the bottom? When navigating through menus it would be really stupid if when you expand something, it jumps way to the bottom to begin scrolling. It might make sense to you but I think it would make the navigation even more difficult.

    Sent from my 2PS64 using Tapatalk
     
  3. Dec 26, 2017 #483 of 2621
    Steveknj

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    So I want to apologize profusely to everyone here. I have one older HR2x here and yes, it works exactly like the new GUI regarding the folder and lists (with the exception of having the floating info box). So, I was wrong about the functionality (although I do think my way would be an improvement!).

    It's interesting, after not looking at it for a couple of weeks, it's amazing how much brighter and sharper the old interface is compared to the new one. I know it's not HD, but it still looks better.
     
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  4. Dec 26, 2017 #484 of 2621
    TimCoh

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    Well most here pay over a hundred a month. Should not have to be beta testers.
     
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  5. Dec 26, 2017 #485 of 2621
    AngryManMLS

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    They did add HDR support for programming that has HDR with the new GUI. So yes one new feature added for those few of us with 4K sets that has HDR support.

    I agree with this so much. Yes if you volunteer to beta test that is one thing. But to roll out this GUI knowing people are going to not like it is another all together. And yes DirecTV is going to lose customers over this. I know they will fix it but people today have no patience for that. Just go look at their Facebook page. Tons upon tons upon tons of complaints over there.

    Just saying.
     
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  6. Dec 27, 2017 #486 of 2621
    inkahauts

    inkahauts Well-Known Member

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    I have found it depends on the tv. I’ve seen the new GUI on several different tvs and some look a lot better and are much sharper with the new GUI than others. And the old guide falls in between the extremes. Just my personal take...
     
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  7. Dec 27, 2017 #487 of 2621
    Steveknj

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    No doubt, and it could also be due to how you have your video tweaked as well on your TV. The TV that has the old DVR on it is a cheap Roku powered TV (I think it's a Hisense, def not a TCL) and it is only 32". I don't think we ever tweaked it from the default settings. My primary TV that has the new GUI via a Genie mini has been tweaked for a dark room, but it's a better 55" LG TV, so that could have a lot to do with it. I don't have any issues with the font or color reading the new GUI, it just looks kinda dull. THAT to me is not a huge deal.

    I'm starting to play and get used to where things are. My wife on the other hand is ready to toss the thing out the window. She's gotten to the point where she's "afraid" to actually watch any recorded shows for fear of watching the wrong thing or not being able to find exactly what she's looking for. I'm sure it won't take much convincing to get her to switch to cable if I decided to go that route. And now a new annoyance with calling Customer Care which i won't go into here, but something I was afraid of when they were bought by ATT.
     
  8. Dec 27, 2017 #488 of 2621
    Steveknj

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    Going to check that out for the Rose Bowl and see how well it works. For now, I'm less than impressed with D* 4k offerings, but, it reminds me of when HD first came out and there was very limited selection. I'm sure there's not much content anywhere outside of streaming and discs.
     
  9. Dec 27, 2017 #489 of 2621
    Bill Broderick

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    The problem is that by not participating as a beta tester, by the time that we get to form an opinion, the decisions have already been made and the modifications have already been rolled out. It's not like they rolled out a buggy release. They rolled out one that works as intended. We just don't like that intent.
     
  10. Dec 27, 2017 #490 of 2621
    Steveknj

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    I don't think that's what he means. He means that they send out a public release and are FORCED to be beta testers by virtue of them releasing a VERY buggy interface that includes a poorly thought out UI. So 6 months down the road with all the complaints they will get, they will have to update the UI with the fixes that should have been there in the first place. I think he's be perfectly find VOLUNTEERING to be a beta tester to help suss out issues BEFORE the public release.

    Now, is this type of thing common? Ask a user of ANY major OS or piece of software. Of course it is. Sometimes, it's small things they get wrong, but sometimes it a major complaint (think Start menu missing from Windows 8).
     
  11. Dec 27, 2017 #491 of 2621
    Bill Broderick

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    But, there isn't anything buggy about it. Everything works. We just don't like design.

    As has been pointed out earlier in this thread, the new GUI has been in the works for a year now. Beta testing has occurred and any of us who wanted to have a voice in that testing (however small that voice might be) could have participated in that testing to some regard via the Cutting Edge program.

    If you believe that there will be any significant changes to the new GUI at this point, I think that you're mistaken. Historically, people have just gotten used to things that bother them to the point that they are no longer bothered.

    When the Genies came out, everybody botched about the presence of a progress bar during 30 skip/slip. Now, I'm amazed when I see posts from people complaining about the lack of a progress bar during 30 skip/slip on HR2x models.

    If complaining makes you feel good, then go for it. But, I wouldn't hold my breath expecting changes based on those complaints.

    Sure, they will lose some customers. But, those seem people won't be any happier with another provider because the GUI will be completely different from what they are used to, not just a little bit.

    Sent from my SM-N950U using Tapatalk
     
    Last edited: Dec 27, 2017
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  12. Dec 27, 2017 #492 of 2621
    Rich

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    Takes a good, big man to do that, wish there were more folks that could admit they were wrong so graciously.

    Kudos,

    Rich
     
  13. Dec 27, 2017 #493 of 2621
    Rich

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    Think D* is the only company that puts out stuff to the public and waits to see what happens? If you do, you're wrong. I don't like it, but I can understand why companies and whole industries do this, it's cheaper than any other way. Take a look at your fluorescent lights and you'll see an example of an industry using the public to test the tubes, been going on for decades.

    Rich
     
  14. Dec 27, 2017 #494 of 2621
    Rich

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    And you said it well, they did the same thing the last time the GUI was changed, get the impression either nobody at D* cares or they just don't bother with history?

    Rich
     
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  15. Dec 27, 2017 #495 of 2621
    Rich

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    Last time they changed the GUI they rolled it out with bugs, remember that nightmare Bill? I do. I'm not really seeing any complaints about "bugs" this time around, just dislike of something new. Takes time to get used to new stuff. Paradigm shifts are never easy...

    Rich
     
  16. Dec 27, 2017 #496 of 2621
    Rich

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    What are all these "bugs" you speak of? Serious question, not breaking ****s.

    Rich
     
  17. Dec 27, 2017 #497 of 2621
    inkahauts

    inkahauts Well-Known Member

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    Honestly what you are saying about your wife makes no sense. The playlist didn’t change hardly at all. Actually almost none. They just moved a hidden feature to filter to the left and always show it. Then they made folder open in a New window instead of inline. And it’s a floating box for info. That’s not a fundamental change in how you scroll through and chose a program to watch. I’m curios what it is she just doesn’t get about the new GUI? My mom has it on her DVR and I didn’t even get a call or have to explain anything to her about it, and I have to explain everything electronic to her.
     
  18. Dec 27, 2017 #498 of 2621
    Rich

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    OMG! I've seen one poster comment on that. Have there been others? I really dislike the form of the PB. Especially when watching football games. I guess whoever dreamed up this goofy PB doesn't watch football or lives in a region that doesn't have a way to see the NFL games. It's almost as if the PB was deliberately designed to block out all the info on the bottom of the screens during the games.

    Rich
     
  19. Dec 27, 2017 #499 of 2621
    jimmie57

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    I always thought the PB is too wide. I watch a lot of boxing and it covers the round number about half the time. There is no reason for it to be so long / wide.
     
  20. Dec 27, 2017 #500 of 2621
    Steveknj

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    You don't know my wife! The old screens were easier to read and the floating box confuses her (as it did me when I first started using it). Before it was pretty clear. episode is highlighted with the info box at the top, so it was separated outside the list. Now, the floating box is PART of the list. It's confusing to her and she doesn't like it. I can't blame her. It's very busy looking and confusing. Like anything else, once you get used to it and train yourself on what you're seeing, it's fine, but it's not the cleanest look. It's one of those things that really could have been left alone, instead of trying to fancy it up. Clearn and simple is best. You learn that when you deal with software and users all day.
     

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