New GUI

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. Nov 2, 2017 #61 of 2621
    inkahauts

    inkahauts Well-Known Member

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    That hasn’t bee seen before, have you tried rebooting the DVR to see if that fixes that particular issue?
     
  2. Nov 2, 2017 #62 of 2621
    inkahauts

    inkahauts Well-Known Member

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    Wow. Well caller id still works, just no history.. I guess I’m still just baffled by that being the reason you’d leave rather than any one of 100 other reasons I can think of with the new GUI.

    If dish has a package with all the channels you like, I’d look at them if I where you. Good luck, and let us know what you decide... I don’t know of any cable box that does caller id except if maybe you have their digital phone service. But not even that in my area.
     
  3. Nov 2, 2017 #63 of 2621
    inkahauts

    inkahauts Well-Known Member

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    What are you having a hard time getting to? There’s a few things that are nicer, and plenty that isn’t...
     
  4. Nov 2, 2017 #64 of 2621
    itzme

    itzme Hall Of Fame

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    When the phone is in use the screen displays CID messages come and go... it usually reads "Caller ID Unavailable - Unavailable" it can pop up once a minute or 5-10 xs a minute.
     
  5. Nov 2, 2017 #65 of 2621
    JB3

    JB3 Mentor

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    One more annoyance. I just tried to connect from my RVU enabled TV. Client on the TV simply says, This location is not authorized. Back on the HR 44, I can't see the client MAC listed anymore. Trying to re-add it, but I can't figure out how to get the Mac from the DirecTV App on the TV again. All the App says is not authorized. Cant seem to get back to the settings within the app. Of course I'm paying an additional monthly fee for this client too. Unless anyone here has any good ideas on how to add the client back, I guess I'll be spending some quality time on the phone with a CSR.
     
  6. Nov 2, 2017 #66 of 2621
    vegasnv

    vegasnv Mentor

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    I used to use Playlist Options (hit yellow button) to change the playlist back and forth between showing what was locally on the genie and what was on my 3 HR24's.
    How do I get to the setting to change playlist options?
     
  7. Nov 2, 2017 #67 of 2621
    RickL

    RickL Cool Member

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    Received this a couple of days ago. Outside of a clean appearance, there is not one thing I like about it.
    It's harder to read.
    Everything seems slower.
    Not as intuitive.

    My opinion. Be happy with the old version if you don't have it yet.
    Wish I could revert back.
     
    Last edited: Nov 2, 2017
    tomski35 likes this.
  8. Nov 2, 2017 #68 of 2621
    litzdog911

    litzdog911 Well-Known Member

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  9. Nov 2, 2017 #69 of 2621
    snowgod

    snowgod New Member

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    I'd be hysterically laughing at this, if it weren't for the fact that it is absolutely positively spot on!!
     
    Laxguy likes this.
  10. Nov 2, 2017 #70 of 2621
    Grafixguy

    Grafixguy Godfather

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    Just referring to all of the complaints I'm seeing here. I'll just wait til it hits my house and make my own judgement.
     
  11. Nov 2, 2017 #71 of 2621
    kram

    kram Godfather

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    Been using the GUI for a couple of days. Yes, there are things I don’t like, but there were things I didn’t like about the old one. For me, it usually just takes some getting used to, and learning where they put everything.

    P.S. Caller ID still works.


    Sent from my iPhone using Tapatalk Pro
     
  12. Nov 2, 2017 #72 of 2621
    TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Still no one button PIP toggle.

    Do the Menu+# shortcuts still work?

    Do Boolean searches still work?

    Does 30SKIP still work?
     
  13. Nov 3, 2017 #73 of 2621
    GordonGekko

    GordonGekko Active Member

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    I absolutely hate this update and it will make me more likely to cancel Directv in the future if I ever get to that point. I have not read through this thread yet but these are my quick observations.

    1. What is up with the fast forward/rewind bar at the bottom of the screen, it casts a large black or dark shadow that takes up a significant portion of the screen, now I can't remember exactly how the old GUI looked but I don't believe it hid this much real estate.

    2. Is it me or is the general font significantly smaller? Is it because when viewing your programs in List view they added that sidebar to the left or is the font size smaller with no way to make it larger?

    The view of your recorded programs is horrible, everything is flat, almost as if Directv is following the horrible Apple model of making everything blend in together.

    3. The guide has issues of readability as well, even the record circle seems smaller.

    There are more issues I just can't think of them all at this moment but the one that stands out is how everything blends in together, as if you are reading a trade manual. Currently I don't have any images for the programs so that will help when they get updated but even the image box is smaller for the programs.

    This update is depressing.

    Update: Oh and the screensaver is even a step back, before the screen was completely back, now it seems to be a dark blue, more noticeable if you want to focus on something other than the TV. Even the floating Directv logo and font is larger than the old screensaver.

    They make the guide and program recorded list font smaller and this screensaver font larger, who authorized this?

    Update II: Yes I can confirm the progress bar now hides more of the lower screen real estate as I used to watch CNBC on a live buffer, FF at 2x and wait for a certain stock symbol to pass and then stop to get the quote, can't do that anymore as the large black shadow blocks any view of the lower screen during Fast Forward. I imagine this will impact monitoring a sporting event's score, NBA game for example during FF.

    OK now I see you can leave FF on and hit exit to see the bottom of the screen, maybe it was the same with the Old GUI, one positive at least. But here is one more negative with the progress bar, the change in color from what is left of a live buffer (light grey) to the actual live tv spot (dark grey) is barely perceptible.

    The DBS members always would respond to my old Directv Tivo posts that I should try the Genie as it is a better viewing experience than the DTV Tivo's, I waited but finally gave up on DTV Tivo and the people here were correct. Now with this new update it makes me want to switch to cable and Tivo but I really do hate cable.
     
    Last edited: Nov 3, 2017
  14. Nov 3, 2017 #74 of 2621
    GordonGekko

    GordonGekko Active Member

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    I wish I could take a screenshot, for some reason the fonts are smaller and different on my update, even the channel listing is miniscule in comparison and instead of the channel name in all CAPS, I get a very small channel logo in that section.
     
  15. Nov 3, 2017 #75 of 2621
    GordonGekko

    GordonGekko Active Member

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    God this exactly mirrors my opinion, what is Directv thinking, anyone use news.google.com, similar recent software change that makes it more difficult for news items to stand out. The Old GUI improved your TV experience, this muddles it, and they could not even deign to allow us to turn the screensaver off.

    Currently I can't see my Favorite Teams, not sure if they altered this to force you to connect the internet in order to use this feature or it will just take time to arrive.
     
  16. Nov 3, 2017 #76 of 2621
    GordonGekko

    GordonGekko Active Member

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    Do you have the links to those sites? Curious to read the chatter.
     
  17. Nov 3, 2017 #77 of 2621
    GordonGekko

    GordonGekko Active Member

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    I am skeptical that complaints will matter but what is the best phone number to complain about this and what is the best link to complain via email? Is there still a way to email Directv Office of the President?

    Update: DIRECTV

    Many complaints about the font and this interesting reply from DIRECTV:

    Good day, Ron! We appreciate you taking the time to make sure that we are aware of you wanting to switch back to old program settings. We want you to know that technicians are already working toward a resolution to making programs view clearly. We apologize for this inconvenience. We'd love to hear from you again, don't be a stranger! -TwaC Social Media Specialis

    Is it possible that Directv will actually make some changes?
     
    Last edited: Nov 3, 2017
  18. Nov 3, 2017 #78 of 2621
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    All they did was give you a pacifier.
     
    I WANT MORE likes this.
  19. Nov 3, 2017 #79 of 2621
    bearcat250

    bearcat250 Legend

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    On my HR-54 I used to be able to press the "dash" button and a box would open. In that box was an option to go to a specific date and time in the guide. Now the "dash" button goes to Smart Search. Anyone know how to perform the previous "dash" button functions?
     
  20. Nov 3, 2017 #80 of 2621
    P Smith

    P Smith Mr. FixAnything

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    Anyone with C61K and UHD TV with HDR - how is your "Test TV" pass ?
     

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