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New GUI

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. jdspencer

    jdspencer Hall Of Fame

    6,661
    18
    Nov 7, 2003
    I haven't had the missing programs problem.

    But, with 1088 on my HR44-500 it is totally unusable.
    I've done the Menu Reset, Clearmybox actions and it seems to be more responsive for a while afterward. But, then it's back to its old tricks. The latest being the time lag of bringing up the Playlist.

    Having come from an industry where I programmed the software for aircraft simulators I can't see why this firmware is so temperamental.

    When can I expect the NR for FW ver 1100?
     
    Last edited: Jul 12, 2018 at 2:49 PM
  2. jacinkcmo

    jacinkcmo Cool Member

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    14
    Jan 21, 2012
    Kansas City
    my 1088 did it again today. I find that pressing the "0" to sort the list alphabetically brings them all back, but sort by latest and many disappear again.
     
  3. n3ntj

    n3ntj Hall Of Fame

    5,874
    22
    Dec 18, 2006
    Lancaster,...
    The many bugs in this new GUI/firmware update is unreal.
     
  4. mrknowitall526

    mrknowitall526 Active Member

    343
    25
    Nov 18, 2014
    Lehigh...
    Yup

    Sent from my Pixel 2 using Tapatalk
     
  5. JerryMeeker

    JerryMeeker Legend

    551
    46
    Sep 20, 2007
    I’ll tell you one thing about the new GUI (I am in 1088). When deleting a program, pay close attention! On a number of occasions, I have exited a program after finishing viewing, pressed the Red Botton to delete the program, only to notice that the cursor was highlighting a different program that was not ready for deletion. At this time, I am not sure what is causing this undesirable behavior.
     
    itzme likes this.
  6. Bill Broderick

    Bill Broderick Icon

    2,575
    236
    Aug 25, 2006
    Long Island
    I typically delete before exiting a program. But, I regularly exit into a different folder than the program that I was watching was in.

    Sent from my SM-N950U using Tapatalk
     
  7. mrknowitall526

    mrknowitall526 Active Member

    343
    25
    Nov 18, 2014
    Lehigh...
    I was in a folder today, went back to the list. The folder was gone and only the latest episode was showing. Pressed exit and then list again and the folder was back.

    How can they mess up such basic functions?

    Sent from my Pixel 2 using Tapatalk
     
  8. mrfatboy

    mrfatboy Godfather

    338
    0
    Jan 20, 2007

    This has happened to me more than once. I had a folder with 50 House Hunters Internationals. One had "keep" on it. The folder is now gone. I'm not sure if the whole thing got deleted due to the crappy gui or if it's the disappearing playlist bug.

    Unbelievable
     
  9. Bill Broderick

    Bill Broderick Icon

    2,575
    236
    Aug 25, 2006
    Long Island
    Change the sort order to alphabetical. It if it returns, it's the GUI bug. If so, either restart the genie (I think) or execute a CLEARMYBOX (I know, because that's what I did) to get the missing programs back into the date sorted playlistm

    Sent from my SM-N950U using Tapatalk
     
  10. GordonGekko

    GordonGekko Member

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    16
    Dec 5, 2015
    Sort order is no longer working, just hit red reset button.
     
  11. gwade

    gwade Cool Member

    38
    1
    Aug 31, 2008
    Has anyone had an issue with the connection to the dish bugging out several times since the new update? I keep getting "lost connection" issues on my HR44 that are solved by either a) resetting the power inserter or b) resetting (not consistent). Now my inserter could be failing (but my other boxes are working just fine) so I spent the 12 bucks to order a new one, but damn...this is such a pain in the ass. Anyone having this issue with 1088?
     
  12. texasbrit

    texasbrit Well-Known Member

    5,390
    137
    Aug 9, 2006
    Haven't heard about this issue on 1088. What error message(s) are you seeing?
     
  13. JerryMeeker

    JerryMeeker Legend

    551
    46
    Sep 20, 2007
    Does not sound like a software issue to me.
     
  14. gwade

    gwade Cool Member

    38
    1
    Aug 31, 2008
    It's the 775 error code. All other receivers always work fine with it pops up so I've narrowed it down to either the power inserter (cheap fix) or the box itself (PITA) (unlikely it's the cabling as it's been fine for several years and only started acting up after the new GUI (which is why I asked). We'll see if the new inserter arriving in a few days solves the problem.
     
  15. jimmie57

    jimmie57 Hall Of Fame

    8,525
    572
    Jun 26, 2010
    Texas City, TX
    775 could definitely be the coax or coax connections. I would check every accessible fitting in the coax to that receiver. It just takes a tiny bit of looseness to get that message.
     
  16. jacinkcmo

    jacinkcmo Cool Member

    91
    14
    Jan 21, 2012
    Kansas City
    And another thing I've noticed on 1088. When looking at cast members of a given show, and then choosing either movies or tv shows they've been in, the results screen is often blank...there is a number of movies/shows in the heading but no list.
     
  17. Bill Broderick

    Bill Broderick Icon

    2,575
    236
    Aug 25, 2006
    Long Island
    If it were the power inserter, you'd likely have issues with other receivers as well.
    I'm not sure how the fact that your cables have been working fine previously allows them to be eliminated from suspicion. Any cable or connectors between your splitter and receiver should be considered suspect until they've been eliminated.

    It might not be a bad idea to swap the location of your Genie and another receiver and see if the problem follows the Genie or if it remains in the same location. That could help narrow down the possible points of failure.

    Sent from my SM-N950U using Tapatalk
     
  18. wrj

    wrj Legend

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    4
    Nov 23, 2006
    This GUI is a mess and it seems to get worse with updates IMO. But I'm serious with this question, does anyone have recent experience with the DISH system? I'm wondering how it compares to DTV's GUI. I'm not sure how much longer I can stand this garbage.
     
  19. Tom_S

    Tom_S Icon

    606
    1
    Apr 9, 2002
    Getting very tired of continually losing the programs from the list. Sorting does not work, but it seems running a system test works, and only takes about 30 seconds. As long as your not recording anything at the time you can do it. DirecTV, Either fix or rollback this release, it is the biggest POS since the early HR20 days!
     
  20. JerryMeeker

    JerryMeeker Legend

    551
    46
    Sep 20, 2007
    Does anyone have a theory why this issue affects some users but not others? The inconsistency of reported issues has me wondering what the variables are. I have a HR54 with SW 1088 and am not seeing this issue at all.
     

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